Date Received: 2018-08-07T00:00:00
Product: I do not know
Issue: Communication tactics
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: XX/XX/18 at XXXX, XXXX. I have been receiving multiple calls daily at work and on my cell phone. I answered today and was told the company name is XXXX XXXX. I asked that they do not call my place of employment as I can not take personal calls. The lady XXXX stated she would call whatever number she wanted and was very threatning. I disconnected the call and she called back 3 times on my work line and left several messages, I then began receiving calls on my cell phone XXXX XXXX, XXXX.
I tried calling back the number XXXX and it does not work the line stays busy. I tried researching the company online, no information. I looked the company up on XXXX XXXX XXXX site, and the information stated this company is no longer in business.
I returned to my work phone and called another number they called from XXXX and asked for information on the company, I was hung up on, called back I was transferred to XXXX and hung up on, I called back and spoke to someone named XXXX and asked for the company information so I could send a no contact letter and was hung up on. I am unable to speak with someone about removing my work phone number.
Company: Rosebud Economic Development Corporation
State/Zip: CA 958XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2985246
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.
In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.