ALLY FINANCIAL INC. – CFPB Complaint ID 2986975

Date Received: 2018-08-09T00:00:00

Product: Auto debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: XX/XX/18 Received phone call ( not robo ) from ” XXXX ” who asked for me by name and left voice message asking me to call back regarding a person named ” XXXX XXXX ” Asked me to call back at : XXXX ext XXXX.

The phone # used to call me is : XXXX XX/XX/18 I called back using XXXX, spoke with ” XXXX ” who asked for my account # or SS #. I told him I didn’t have an account and wouldn’t give my SS # over the phone. I asked what company : it was Ally Financial. I asked what the call was related to and he said auto loan. I said I didn’t have an auto loan and asked what this was related to. He said ” XXXX XXXX ” I told him I would report this and asked for further information. This is what I got is : Ally Financial XXXX XXXX, Manager XXXX XXXX XXXX XXXX, Minnesota XXXX Phone : XXXX Web : www.allyfinancial.comXXXX Email : not given He said he would remove me from his call list.


State/Zip: FL

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2986975

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