Date Received: 2018-08-26
Product: Other debt
Issue: Attempts to collect debt not owed
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: This company ( I C SYSTEM INC Account XXXX ) is stating that I owe XXXX XXXX XXXX.
I never had an account with XXXX XXXX XXXX.
I have disputed this item before and had it taken off my credit report once.
This is the second time they have submitted that I owe them.
My attempt to reach out to the company failed they did not answer the phone. ( XXXX ) I have disputed with XXXX and this time they have verified this as accurate so it is still showing on my credit.
I dont understand if this was disputed before and taken off how can they ( I C SYSTEM INC Account XXXX ) put it back on my credit. I fell this is harassment.
Company: I.C. System, Inc.
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 3002395
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.
In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.
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