CFPB Complaint

JH Portfolio Debt Equities, LLC – CFPB Complaint 2018-08-29

Consumer Complaint Submission

Date Received: 2018-08-29

Product: I do not know

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I have no business with this company and have no outstanding debts that aren’t being paid. I check my credit report regularly and have no negative information. My parents may owe someone something and I have been tracked down as a relative, that’s my only thought. If true, they need to deal with them. The company is well known for being rude and making threats.

Company: JH Portfolio Debt Equities, LLC

State/Zip: MD 207XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3005683

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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