JPMORGAN CHASE & CO. – CFPB Complaint ID 2965534

Date Received: 2018-07-17T00:00:00

Product: Debt settlement

Issue: Confusing or misleading advertising or marketing

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Chase is only in the business of making money and once you understand d that, you understand d that there’s nothing or anyone who can actually expect any HONESTY from that bank. So I did a money transfer with my credit card and they never told me that the thirty day grace period would be eliminated. They NEVER told me. So I’ve been on the phone with these people on this issue for hours because they is the objective, to waste your time and put you through XXXX. So at the highest levels, XXXX XXXX talks with XXXX about making it the people ‘s bank, but in reality he has XXXX XXXX XXXX a year plus perks and you’re shafted. That’s the reality.


State/Zip: CA

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2965534

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