Date Received: 2018-08-07T00:00:00
Product: Mortgage debt
Issue: Took or threatened to take negative or legal action
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: Instead of providing me with the detailed information I requested, about my WELLS FARGO Home Equity Account, they immediately contacted XXXX & reviewed my credit records, each time, on the following dates : XX/XX/XXXX ; XX/XX/XXXX ; XX/XX/XXXX ; XX/XX/XXXX ; XX/XX/XXXX.
Their credit inquiries are suspicious because these requests have nothing to do with the information in my Credit file.
Further, WELLS FARGO refused to investigate and correct statement errors, which not only impacted my credit scores and history ; but also affected the balance owed on this account.
Company: WELLS FARGO & COMPANY
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2985297
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