CFPB Complaint

DCN Holdings Inc. – CFPB Complaint 2018-08-28

Consumer Complaint Submission

Date Received: 2018-08-28

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: On Tuesday, XX/XX/2018 I received by postal mail a ” final notification ” in an ” attempt to clear a balance ” from ” XXXX XXXX, ” XXXX, Florida on behalf of ” XXXX XXXX XXXX XXXX ” suggesting that I pay them {>= $1,000,000}!!! This is clearly an attempt to initiate contact with the intent to defraud.

Company: DCN Holdings Inc.

State/Zip: NY

Company Response to Complaint: Closed with explanation

Was Company Response Timely: No

Did Consumer Dispute Company Response: N/A

Complaint ID: 3004390

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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