CFPB Complaint

Professional Debt Mediation, Inc. – CFPB Complaint ID 3003096

Consumer Complaint Submission

Date Received: 2018-08-27T00:00:00

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: My mother applied for an apartment with XXXX XXXX XXXX XXXX XX/XX/2016. I was still in school and unemployed and did have a valid XXXX ID. I was suppose to be on the lease as an occupant. Every notice that was sent out was addressed to my mom only. She went to court for an eviction and the judgement was issued to her only. I went to apply for an apartment and was turned down due to the XXXX XXXX XXXX is showing on my credit. I never applied for the apartment, and was listed on the lease incorrectly.I have reached out and disputed the report several times. The amount listed is {$2200.00}. I have filed a police report and the credit reporting agency refuses to remove it off me when it is solely my moms account.

Company: Professional Debt Mediation, Inc.

State/Zip: VA 232XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3003096

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

See also  Capital Management Services, LP - CFPB Complaint ID 3008262

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