Merchants’ Credit Guide Company – CFPB Complaint ID 3023939

Date Received: 2018-09-19T00:00:00

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I called and the information provided was that I was being charged for {$110.00} as a ” Charity Write Off ” for a medical procedure from XXXX years ago. I was also told this was due to no insurance and I was fully insured during this period. The total bill was for {$500.00}. What medical bill is for {$500.00} and why would I only owe {$110.00} if I didn’t have insurance?

This is negatively impacting my credit and isn’t fair. I pay my bills and the collection agency makes you feel like you need a shower after dealing with them. I shouldn’t have to pay this extortion, but for {$110.00} to make it go away is tempting. Please let me know if you can help.

I did not take the time to pull all of my old insurance info and medical history, but I am sure I can provide documents if necessary to prove that I had insurance and paid my copay at all visits.

Company: Merchants’ Credit Guide Company

State/Zip: IL

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3023939

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