CFPB Complaint

BANK OF AMERICA, NATIONAL ASSOCIATION – CFPB Complaint

Consumer Complaint Submission

Date Received: 2018-10-06T00:00:00

Product: Credit card debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: i have filed 2 complaints on bank of america, now they have sent a {$27.00} return check fee to regulatory complaint servicing ( a debt collection agency ), who i can not reach because i could not hear the employee ext. # given by XXXX XXXX who called me on XX/XX/18 at XXXX XXXX. There # is XXXX I HAVE A XXXX BALANCE, THIS {$27.00} HAS BEEN CREDITED TO MY ACCT. I WANT BANK OF AMERICA TO CONTACT XXXX XXXX AND CORRECT THIS EVIL THEY ARE DOING TO ME.
I CAN NOT REACH HIM BECAUSE I DON ‘ T HAVE HIS EXT # I CAN NOT BELIEVE THE EVIL SCHEMES OF THIS COMPANY, THIS IS A NEW LOW. PLEASE HELP ME. I WAS ENRAGED WHEN I REALIZED WHAT THIS COMPANY WAS DOING TO ME AND I TOOK IT OUT ON THE CS AGENTS, SO THIS IS THERE REPAYMENT. I WILL STOP THIS DEMONIC GAME RIGHT NOW BY APOLOGIZING FOR MY BEHAVIOR, BECAUSE I DID JUST WANT
EVIL WANTED ME TO DO, SHAMING MY LORD & SAVIOR XXXX XXXX. BUT HE WILL WIN, BECAUSE I FORGIVE.

Company: BANK OF AMERICA, NATIONAL ASSOCIATION

State/Zip: TN 376XX

Company Response to Complaint: Closed with monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3039069

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

READ  ERC - CFPB Complaint

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