CFPB Complaint

Receivables Performance Management, LLC – CFPB Complaint

Consumer Complaint Submission

Date Received: 2018-10-27T00:00:00

Product: Other debt

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: XX/XX/XXXX XXXX called me after I told them to put me on the dnc list and when I answered and they hung up XX/XX/XXXX XXXX called me again but I didnt get to answer XX/XX/XXXX XXXX called me but I didnt get to answer XX/XX/XXXX XXXX they called me they answered I asked to speak to a supervisor and the representative hung up on me so at XXXX tried to call back and they hung up on me again and at XXXX tried again same thing happened then at XXXX the same thing tried and no one answered then at. XXXX again finally called and got a supervisor and this is when I told her to put me on the dnc list

Company: Receivables Performance Management, LLC

State/Zip: OH 450XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3058077

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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