Nationwide Debt Reduction Services, LLC – CFPB Complaint 2018-05-09

Date Received: 2018-05-09

Product: Debt settlement

Issue: Confusing or misleading advertising or marketing

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Misleading Debt settlement notice from XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX TX XXXX asks the consumer to contact our offices at XXXX within 10 days of receiving this notice. They assume that you have a outstanding credit balance and use the phrase **Failure to Call ** ominously highlighted in the middle of the page as a scare tactic. If you read past the middle of the page, the fine print explains that the example savings of over 40 % is Based on a single consumer situation who completed the entire program … results from 2011 and that program fees are separate and not included in the example.

Company: Nationwide Debt Reduction Services, LLC

State/Zip: IN 463XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2900887

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