CFPB Complaint

Halsted Financial Services – CFPB Complaint

Consumer Complaint Submission

Date Received: 2018-10-10T00:00:00

Product: I do not know

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I have perfect credit and credit monitoring and I do not have any collections nor have I ever had anything in my life go to collections.

Starting on XX/XX/2018 I have received 15 phone calls I can document from the following phone numbers : XXXX, XXXX, XXXX. When I call those numbers back it, sometimes, connects me to Halstead Financial in IL. I contacted Halstead and told them to stop calling me as they have the wrong person. I spoke to a supervisor, XXXX and his manager XXXX. I did not get last names. XXXX gave me his number of XXXX but it does not connect. I filled out a request to stop calling me on their web-site as well. They continue to call me.

Company: Halsted Financial Services, LLC.

State/Zip: CO 800XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3042609

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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