CFPB Complaint

Halsted Financial Services – CFPB Complaint

Consumer Complaint Submission

Date Received: 2018-10-10T00:00:00

Product: I do not know

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: In XX/XX/2018 I received a letter from Halsted Financial Services LLC stating that I owe this company {$650.00}. After receiving this letter I requested a copy of my credit report and found that this company has reported this false information on my credit file. I sent the following letter of request for debt validation to the Halsted Financial Services LLC XXXX XXXX XXXX XXXX XXXX, KS XXXX in XX/XX/2018.XX/XX/2018 Halsted Financial Services , LLC XXXX XXXX XXXX XXXX, IL XXXX RE : VALIDATION OF ACCOUNT Account # : XXXX To Whom It May Concern, I neither affirm, nor deny this purported debt. You claim I owe your company {$650.00}. This letter is being sent to you in response to an entry made on my Credit Report. Please be advised that this is a notice sent pursuant to the Fair Debt Collection Practices Act, 1 : USC 1692g Sec 809 ( b ) that your claim that I owe you money is disputed, and validation is requested. Under the Fair Debt Collection Practices Act, I have the right to request validation of the debt you say I owe you. I am requesting proof that I am the correct party, and there is some contractual obligation which is binding on me to pay this debt. This is NOT a request for verification via proof of my mailing address, but a request for VALIDATION made pursuant to the above-named Title and Section of the Fair Debt Collection Practices Act. Reporting inaccurate and unsubstantiated information to a credit reporting agency may constitute fraud under federal law. Compliance with this request is required under the laws of state and federal statutes.

Debt validation includes the following : 1. Who was the original creditor on this account, and what was the account number?

2. What was the original amount owed? Please provide a complete payment history, starting with the original creditor.

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3. Please provide me documentation that indicates that I agreed to pay someone this sum of money 4. What was the original date of delinquency for this account?

5. Agreement that grants you the authority to collect on this alleged debt 6. What did you pay for this account, and how did you calculate the current amount owed?

I require compliance with the terms and conditions of this letter within 30 days of your certified receipt, or a complete removal from my credit profile, in writing, of your claim. In the event of noncompliance, I reserve the right to file charges and/or complaints with the FTC, and appropriate county, state, and federal authorities. I also hereby reserve the right to take private civil action against your company to recover damages. In addition, Fair Credit Reporting Act states that while this item is being investigated you must indicate to the bureau that the account is under dispute and will remove/cease from reporting this information to the Credit Reporting Agency until full validation has been completed. I have sent a copy of this request for validation to the three national Credit Reporting Agencies to begin their 30-day investigation process concurrent with your investigation.

Sincerely, I have also disputed this account with ALL 3 credit reporting agencies! I have NOT received any validation documents of any sort. XXXX has deleted the inaccuracy however XXXX XXXX XXXX has reported that this false information has been verified. Yet NONE of the companies have sent me ANY physical proof of its accuracy.

Company: Halsted Financial Services, LLC.

State/Zip: GA 301XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3041799

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

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Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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