Date Received: 2018-10-31T00:00:00.000
Product: Federal student loan servicing
Issue: Problem with a credit reporting company’s investigation into an existing problem
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: As per CFPB # XXXX – This is the REQUESTED UPDATED information XXXX is listing a number of student loans under the same Account #. XXXX, with an open date as of XX/XX/XXXX BY by Navient Solutions , Inc,
XXXX is listing a number of student loans under the same Account # XXXX with open dates as of XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX
ALL OF THE above accounts are ” incomplete ” without BALANCES, CREDIT LIMITS and with ” UNKNOWN STATUSES ”
I suspect that they are duplicates that need to be DELETED or UPDATED with Balances, Credit Limits, and Current Status. It is unacceptable for a Credit Reporting Agency ( CRA Furnisher ) to have as a ” status ” UNKNOWN when it is their duty to have one.
XXXX is listing a student loan under Account # XXXX with an open date of XX/XX/XXXX BY XXXX/NAVIENT.
Company: Navient Solutions, LLC.
State/Zip: VA 232XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 3062385
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