Date Received: 2018-11-04T00:00:00.000
Product: Other debt
Issue: Attempts to collect debt not owed
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: I was recently made aware of multiple attempts to acquire fraudulent accounts in my name. After reviewing my credit files I’ve found a couple of Unauthorized accounts and several credit inquiries by the perpetrators.
Company: Diversified Consultants, Inc.
State/Zip: CA 902XX
Company Response to Complaint: Closed with non-monetary relief
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 3064986
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
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In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.