CFPB Complaint

Collections Acquisition Company, Inc. – CFPB Complaint ID 3102747

Consumer Complaint Submission

Date Received: 2018-12-17T00:00:00.000

Product: Other debt

Issue: Took or threatened to take negative or legal action

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I had a Dispute with XXXX XXXX XXXX and the owner is named Ms. XXXX XXXX. I removed my child from the Program.

However, Ms. XXXX XXXX claimed that I still owed her for the upcoming month that my child would not be in attendance.

I filed action against her in the Civil Court of New York , County of XXXX and won a ” Notice of Judgement ” Index # XXXX in the amount of {$330.00}. She was also notified of this judgement by the courts.

However, she sent a false amount that I owe her to a crooked collection agency named : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, OH XXXX-XXXX http : XXXX Email this Business ( XXXX ) XXXX

Company: Collections Acquisition Company, Inc.

State/Zip: NY 112XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3102747

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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