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PORTFOLIO RECOVERY ASSOCIATES INC – CFPB Complaint

By on January 16, 2019
Consumer Complaint Submission

Date Received: 2018-11-16T00:00:00.000

Product: Credit card debt

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: XXXX Robo-Caller used by Portfolio Recovery XX/XX/2018 XXXX XXXX XXXX Robo-Caller used by Portfolio Recovery XX/XX/2018 XXXX XXXX XXXX Robo-Caller used by Portfolio Recovery XX/XX/2018 XXXX XXXX XXXXXXXX Robo-Caller used by Portfolio Recovery XX/XX/2018 XXXX XXXX XXXX Robo-Caller used by Portfolio Recovery XX/XX/2018 XXXX XXXX XXXX Robo-Caller used by Portfolio Recovery XX/XX/2018 XXXX XXXX XXXX Robo-Caller used by Portfolio Recovery XX/XX/2018 XXXX XXXX XXXX Robo-Caller used by Portfolio Recovery XX/XX/2018 XXXX XXXX XXXX Robo-Caller used by Portfolio Recovery XX/XX/2018 XXXX XXXX These are the ones that I didn’t delete. They call several times per week with no one on the other end most of the time and no message. Prior to this, they have called members of my family and they have also threatened that they were sending a process server with the authorities. They use bullying and harassment tactics. The give personal information to family members that are not authorized to have it. They are breaking the law.

Portfolio Recovery has been hounding and threatening me constantly for years. They need to be stopped and I want the old debts that they are chasing off of my credit report.

Company: PORTFOLIO RECOVERY ASSOCIATES INC

State/Zip: CA 934XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3076922

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

READ  DataMax Corporation - CFPB Complaint

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