Date Received: 2018-11-24T00:00:00.000
Product: Medical debt
Issue: Took or threatened to take negative or legal action
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: XXXX XXXX XXXX XXXX XXXX states as per earlier letter sent to me regarding a medical debt with XXXX XXXX XXXX XXXX XXXX account number XXXX First I will start off by saying I never received a initial letter or a first letter regarding this debt. Second at no point did I ever receive treatment at XXXX XXXX XXXXXXXX XXXX for anything This is a complete faberation
Company: PROHEALTH CARE, INC
State/Zip: NY 103XX
Company Response to Complaint: Untimely response
Was Company Response Timely: No
Did Consumer Dispute Company Response: N/A
Complaint ID: 3082002
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.
In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.