Southwest Credit Systems, L.P. – CFPB Complaint 2018-11-24

Date Received: 2018-11-24

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: On XXXX of this year I had made a payment arrangements for southwest Credit to take payments on the behalf of XXXX XXXX and something happened and the payment didn’t happen I sent in checks totaling {$300.00} to them on XXXX and first told they didn’t receive my payment then when I had XXXX XXXX the actual debtor call and southwest told the representative that the checks were going to be sent back to me I called and were told and confirmed that my check were in the mail now XXXX giving me until the XX/XX/XXXX to make the payment and southwest said on XX/XX/XXXX its mailed to my P. O. Box address I provided but now to be told my check were mailed to another address the priority mail XXXX XXXX XXXX XXXX XXXX XXXX United States postal service

Company: Southwest Credit Systems, L.P.

State/Zip: FL 32314

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3082015

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See also  ENCORE CAPITAL GROUP INC. - CFPB Complaint ID 2711315
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