Navient Says My Unle Still Has to Make the Student Loan Payment on Social Security

Question:

Dear Steve,

My uncle has a parent plus loan with Navient and is 76-years-old, is retired and only has Social Security income of about $1700 a month to live on.

Navient is insisting that he still has to make his student loan payment monthly payment.

Is that true?

Is there some way of getting a zero payment plan at this stage since he is not working and has to live on his social security income.

Charles

Answer:

Dear Charles,

Navient should have told your uncle that if he consolidated his current Parent PLUS loan into a new Direct Loan and then elected an income-driven repayment plan that his payment might be as low as zero dollars a month and keep him out of default.

There is no cost to do any of this. I would suggest you are a great person to help him with this and if you can get on a three-way call with Navient to help him navigate this, it should get resolved.

Navient has been sued by a number of entities for not providing such commonsense advice so I’m not surprised they blew it in helping your uncle.

Big Hug!
Get Out of Debt Guy - Twitter , G+ , Facebook
If you have a credit or debt question you'd like to ask just use the online form .

Last step, fill out the information below or call us for Priority Assistance.

What may we help you with? Select...Credit Card DebtCredit RepairStudent Loan DebtTax Debt

How much do you owe? Select...$1,000 - $5,000$5,000 - $8,000$8,000 - $10,000$10,000 - $15,000$15,000 - $20,000$20,000 - $30,000$30,000 - $40,000$40,000 - $50,000$50,000+

What is the status of your payments? Select...Current and/or just falling behindBehind Less than 6 monthsMore than 6 months behind

What type of student loans do you have? Select...FederalPrivateBothUncertain - I just need help

What is the status of your loans? Select...CurrentDeferredI'm behind less than 6 monthsI'm behind more than 6 months

What type of tax debt do you have? Select...StateFederalBoth

How many years have you owed taxes? Select...1 year (less than two years)2 - 3 years3 - 4 years4 or more years

Are you currently enrolled in a payment program with the IRS? Select...NoYes

What problems are you having with your report?

Late Payments

Bankruptcy

Charge offs

Debts that are not yours

Collections

Errors on your credit report

Other

first_name

Your first name is required. Your first name is required to be at least 2 characters. Your first name cannot be longer than 50 characters.

last_name

Your last name is required. Your last name is required to be at least 2 characters. Your last name cannot be longer than 50 characters.

email

Your email is required.

primary_phone

Your phone is required. Your 10 digit phone number is required.

state Select a stateALAKAZARCACOCTDEDCFLGAHIIDILINIAKSKYLAMEMDMAMIMNMSMOMTNENVNHNJNMNYNCNDOHOKORPARISCSDTNTXUTVTVAWAWVWIWY

Your state is required.

age

Your age is required. Your age must be between 18 and 99. Your age must be greater than 18. Your age must be less than 100.

I agree to the terms below.

Get Help Contact Me 

By clicking on the "Contact Me" button above, you consent, acknowledge, and agree to the following: Our Terms of Use and Privacy Policy and to receive electronic communications. We take your privacy seriously. That you are providing express "written" consent for Debt.com or appropriate service provider(s) to call you (including through automated means; e.g. autodialing, text and pre-recorded messaging) via telephone, mobile device (including SMS and MMS - charges may apply), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. Consent is not required as a condition to utilize Debt.com services and you are under no obligation to purchase anything.

By clicking on the “Contact me” button above, you consent, acknowledge, and agree to the following: (1)That you are providing express “written” consent for Lexington Law Firm, Debt.com or appropriate service provider(s) to call you (including through automated means; e.g. autodialing, text and pre-recorded messaging) via telephone, mobile device (including SMS and MMS – charges may apply), or dialed manually, at my residential or cellular number, even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list; and (2)Lexington Law’s Privacy Policy and Terms of Use and Debt.com’s Terms of Use and Privacy Policy. Consent is not required as a condition to utilize Lexington Law or Debt.com services and you are under no obligation to purchase anything.

Related Posts

• 

  I Was Told My Art Institute Loan Could be Transferred to My Daughter
  I Was Told My Art Institute Loan Could be Transferred to My Daughter

3 Comments

1. 

   Richard Fossey

   January 31, 2019 at 4:07 pm

   This is excellent advice. If the writer’s uncle is able to get into an income-based repayment plan with low income-based monthly payments (perhaps even zero), that is the best option.

   Loading...

   Reply
2. 

   Charles

   January 31, 2019 at 4:03 pm

   Asked question about Parent PLUS and retirement.

   Loading...

   Reply
   • 

     Steve Rhode

     January 31, 2019 at 4:04 pm

     Answered.

     Loading...

     Reply