Date Received: 2018-12-03T00:00:00.000
Product: Federal student loan servicing
Issue: Incorrect information on your report
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: Navient admits to servicing three federal public loans that XXXX XXXX took out for college. These three loans are still reporting incorrectly on XXXX ‘s credit report. Even accepting Navient ‘s statement that these three loans defaulted in XX/XX/2013, the credit report still shows the three loans as ” collection ” even thought they have been paid. following these entries, it says ” account transferred or sold ” please fix the credit reporting by Navient to remove the ” collection ” language.
Company: Navient Solutions, LLC.
State/Zip: NH 03801
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 3090191
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