CFPB Complaint

National Credit Systems,Inc. – CFPB Complaint

Consumer Complaint Submission

Date Received: 2018-12-09T00:00:00.000

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Writing in regrads to a debt that was paid to National Credit Systems. on XX/XX/2018 i contacted National Credit Systems Inc and spoke with XXXX XXXX at XXXX a collection representative. we discussed a settlement offer and the payment, the debt was paid and received a letter via email that the debt was satisfied in full with National Credit Systems but yet as of XX/XX/18 my credit report has only been updated to reflect a balance owed of {$950.00}. attached to this complaint will be a letter stating that the debt is satisfied.

Company: National Credit Systems,Inc.

State/Zip: SC 290XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3095071

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

READ  SYNCHRONY FINANCIAL - CFPB Complaint



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