CFPB Complaint

Navient Solutions – CFPB Complaint ID 3091370

Consumer Complaint Submission

Date Received: 2018-12-04T00:00:00.000

Product: Federal student loan servicing

Issue: Dealing with your lender or servicer

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I have never received any federal student loan to attend any colleges. I have never received any type of billings or notice from any federal student loan stating that I owe for any federal student loans.
My income taxes from different years tells a different story as to the moneys that has been taken in regards to student loans for which I had thought for the longest time that my income tax check was all being garnish by the state student loan.
I’ve received a letter from XXXX XXXX XXXX stated that I had federal and state student loan mixed up which was not the case at all ….
These folks have collected over {$12000.00} for federal student loans for which I’ve never had. The documents enclosed are proof of my claim.
Respectfully, XXXX XXXX

Company: Navient Solutions, LLC.

State/Zip: AK 99514

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3091370

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