CFPB Complaint

Premier Holdings – CFPB Complaint 2018-12-20

Consumer Complaint Submission

Date Received: 2018-12-20

Product: Other debt

Issue: Took or threatened to take negative or legal action

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: On XX/XX/2018 XXXX XXXX left a voicemail on my telephone stating that I needed to contact him on that date. He gave a callback number of XXXX but his caller ID was that of the XXXX County District Attorney. His message stated that a warrant for my arrest was being prepared and that I better like bologna sandwiches. I contacted the XXXX County District Attorney and they stated they didn’t have a record of me in their system and they certainly wouldn’t leave a message like that on a voicemail system.

Company: Premier Holdings

State/Zip: VA 220XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3106399

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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