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ENCORE CAPITAL GROUP INC. – CFPB Complaint ID 3112965

Date Received: 2018-12-30T00:00:00.000

Product: Other debt

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: XXXX XXXX XXXX continues to call my cell number on Sundays multiple times & when answering the call, no one is one the other end. The number they continue to call from is XXXX.

Company: ENCORE CAPITAL GROUP INC.

State/Zip: TX 751XX

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Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3112965

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