EOS Holdings, Inc. – CFPB 2018-12-30

Date Received: 2018-12-30T00:00:00.000

Product: Other debt

Issue: Written notification about debt

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: On XX/XX/2018, I sent verification letter to EOS CCA regarding debt collection. On, XX/XX/2018, they sent me part of a bill and a letter stating that they validated the debt. They did not send the information as I requested. On XX/XX/2018, I sent another certified letter requesting validation. On XX/XX/18, they sent me a settlement letter. I then sent all information to XXXX on XX/XX/18. One week letter XXXX sent me a letter stating that they verified the debt. On XX/XX/18, I sent a method of verification letter back to XXXX who has not responded. I don’t understand why I can not get the documentation as requested.

Company: EOS Holdings, Inc.

State/Zip: VA 231XX

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Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3112821

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