Date Received: 2019-01-02T00:00:00.000
Product: I do not know
Issue: False statements or representation
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: This is a re-hash of a complaint I made last year but it had been filed with XXXX.
This is the very same company and same amount {$53.00} with the same originating company XXXX XXXX XXXX. I have NOT had any XXXX services since the early XXXX when they did not supply the service they promised and then grossly overcharged me when I dropped their services.
I will not EVER have XXXX services.
Collecting companies name is Diversified Consultants Inc.
I have taken my credit score from the 500s to mid 700s and if I owed these idiots anything I’d pay it off.
Company: Diversified Consultants, Inc.
State/Zip: MO 630XX
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Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 3114727
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.
In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.
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