Prime Solutions – Consumer Complaint – June 26, 2019

Consumer Statement:

Im also in final stage 3 process of the restoration credit Dept. I’ve left five phone call messages and left voice mail and now they sent email saying if I don’t contact them n next 48 hrs my account will be terminated.

Consumer Action Taken:

6/14/19
Friday
16:34 called and they said it was east coast time and no one was available and they will email that Dept to call me on Mon. Never did.

6/18/19
Tuesday
13:13 4 min conversation and some one will call me back. Never did.
13:19 3 min conversation and they said they are out to lunch and will be back in 10 min and will call me back. Never did.
13:42 11 min conversation left voice mail to call me back. Never did.
16:57 called Direct Prime #
For the Credit Restoration Dept was kept on hold and finally left my number to call back w/ in a min they said. Never did.
17:04 & 17:08 sent emails to [email protected] but were returned as not valid or in use any longer.

Date This Problem Happened: June 18, 2019

State You Live in: CA

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid: $15,000

Company Name: Prime Solutions

Company Address:

Processing Center
P.O.Box 1707
Cockeysville, MD 21030

Company Telephone Number:

Website of Company: primedocuments.com

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