Quick Answer: ClearOne Advantage’s BBB rating was temporarily showing “No Rating” but has since been restored to A+, though the exact cause remains unclear. BBB ratings can be inconsistent and don’t always reflect actual company performance, so consumers should research complaints and use additional verification resources before choosing any debt relief company.
Question:
Dear Steve,
I was looking at Clear One Advantage and tried clicking on the BBB Accredited Business A+ link featured on the homepage of their website. However, the link doesn’t work. I searched the BBB and found the Clear One Advantage profile, which shows “No Rating.” Here: https://www.bbb.org/us/md/baltimore/profile/debt-relief-services/clearone-advantage-0011-90096368
Every weekday I read the enforcement actions, filings and fine print the outlets skip, and turn them into the one or two moves that actually improve your position — a rate worth moving for, a fee you can refuse, a deadline to beat before it costs you.
I write Your Money Actually most weekdays — actionable money information you will not find anywhere else, and the small decisions that compound. It is free, I sell nothing, and I take no money from any company I write about.
Any idea why the No Rating? Thank you!
The Daily Money Brief — Free, at 10 AM
Money you may be owed, scams to dodge, and the fine print decoded — the consumer money news that affects your wallet, every weekday.
Ella
Answer:
Dear Ella,
It appears their A+ rating has been restored.
I have no idea what the issue was. In the past, when a company would show a “No Rating,” it indicated something was being reviewed.
The BBB complaint page might be a good resource to look at. It will give you some impression of the concerns clients have had and how they have addressed them.
If you have concerns about any company you might want to hire to help with your debt, here are some free guides to use as a resource.
- The Ultimate Consumer Guide to Checking Out a Debt Relief Company Before You Sign On the Line
- 10 Must Do Steps to Find the Best Counseling or Settlement Company for You
- How to Check Out a Business or Company to Avoid Getting Scammed or Ripped Off
BBB Rating
As the years go by, I’m less certain what a BBB rating actually means. They seem to be inconsistent, and I’ve seen companies in trouble have A+ ratings, and I’ve seen companies with no issues have a low or no issue rating.
The rating is a statement by the BBB, but without further research, I don’t think a good, bad, or no rating can be depended on alone as an indication of quality.
Before You Sign Anything: Run any debt relief contract through the free Contract Decoder to spot hidden fees and unfair terms. Check the company’s complaint history with the Scam-O-Meter.
Compare Your Real Options: Most debt relief companies won’t tell you about all your options — especially the ones they can’t profit from. Credit counseling has a 21-27% completion rate. Settlement resolves about 1% of enrolled debts fully. Bankruptcy has a 95% discharge rate — and protects your retirement. Take the Find Your Path quiz for a recommendation based on your actual numbers.
ClearOne every credit card charge too much for their service not help at all.
Jo
Asked question about ClearOne Advantage.
Just answered your question.