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How Can I Cancel With Century Debt Solutions. I Made a Mistake.

Question:

Dear Steve,

I signed up with Century debt settlement about two months ago and have paid them over $1000.

I made a mistake, as I thought they were a service that contacted each creditor, set up payments, and I’d have one payment to the service.

Century works with one or two clients at a time, leaving you hanging with bad credit piling up from unpaid accounts.

My main question is, can I terminate this service? I’ve searched for anything about canceling or terminating their service but can find nothing.

I’ve made a huge mistake. Hopefully, I can get out of this nightmare. I’m not trying to dodge my creditors. I just set up a program to pay them off.

I need to terminate my contract with Century Support Solutions. But, unfortunately, I don’t know how to do this.

Bill

Answer:

Dear Bill,

These are always difficult times because they feel so emotionally charged.

It is always possible to cancel with any debt relief company, but before you leap or react, it might be better to first get clear answers from Century Debt Solutions about the service you hired them for. Maybe some clear answers will resolve the situation and everyone will feel satisfied.

Typically the reasons people run from a program with any debt relief company are because of:

  1. Poor customer service
  2. The services delivered do not match what the salesperson sold on the phone
  3. A lack of consumer education about what the client agreement actually says
  4. A change in circumstances
  5. Buyers remorse
  6. The debtor find a solution that meets their needs better
  7. The wind shifts

Read this guide and you will find an orderly process to ask questions, allow the company to address your concerns, and if you still want out, you can follow the escalation process.

Sincerely,


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Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
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