This review is the result of a press release I saw that was sent out by Financial Relief Experts talking about their “tactical Debt Reduction initiative”, TDRI plan. – Source
Address:
Financial Relief Experts
3401 Custer Road, Ste 124
Plano, TX 75023
Toll Free 877-477-9321
Website:
FinancialReliefExperts.com – Domain owned by:
Webster, Simon – [email protected]
505 exchange parkway #8310
Allen, Texas 75002
Description:
Debt Settlement Company
Management
James Charlet – Chief Operating Officer and previously Director of Client Services at RMCN Credit Services. – Source. He is also listed as Chief Operating Officer and co-owner of CRE Credit Services. – Source
Justynn Royal – Executive Vice President, formerly Vice President of Marketing – Source
Simon A. Webster – CEO – Source
Company was registered on September 8, 2009 in Texas although the BBB says they were operational since September 2007. Either the company was operating as an unregistered company or operating under a different name previously. – Source
Contacts
Justynn Royal 877-477-9321 [email protected]
Relationships
CRE Credit Services – Simon Webster
RMCN Credit Services – Justynn Royal – Source, and James Charlet. – Source. RMCN stands for Repair My Credit Now.
Interesting Points
The company sent out a press release bragging about its “TDRI, or Tactical Debt Reduction Initiative, which is their new client debt reduction system” but they don’t seem to mention it on their own site under services they provide. – Source
The company makes some rather dubious claims on their options page which seem more like they are designed to misinform consumers and possibly scare people into using debt settlement services.
The company says,
“The new bankruptcy laws made it nearly impossible for the consumer to file chapter 7 bankruptcy.” – Source
Yet according to the latest quarter of bankruptcy filing by chapter, Chapter 7 bankruptcies account for 71% of filings. – Source
The company says:
The Bankruptcy Abuse Prevention and Consumer Protection Act of 2005, made it much more difficult for consumers to discharge debt. With limited exceptions, people who plan to file for bankruptcy protection must get credit counseling from a government-approved organization within 180 days before they file. They also must complete a debtor education course. – Source
While this is true, this pre-bankruptcy education is completed by the consumer at their convenience via a computer.
They go on to say:
The chapter 13 Federal Bankruptcy “machine” will decide how much of your debt you can repay and what your payments will be.
Bankruptcy can negatively effect your credit rating for 7-10 years and may result in higher interest rates on future loans. It can even make it more difficult to land a job.
Bankruptcy is a “last resort” and should be avoided if at all possible. – Source
In a Chapter 13 repayment plan a repayment plan will be decided based on what you can afford to pay. Bankruptcy can be reported on your consumer credit report for seven to ten years but they fail to mention that so will delinquent accounts in a debt settlement program (7.5 years from first delinquency) and they don’t mention that credit can be easily be rebuilt after bankruptcy.
Bankruptcy is not a last resort and does not need to be avoided “if at all possible.” Corporations use bankruptcy all the time to reorganize and restructure their debt and consumers can fall back on bankruptcy to stop collection activity, prevent lawsuits and protect assets. All of that seems to have been omitted by Financial Relief Experts in describing bankruptcy.
In describing their main service of debt negotiation and debt settlement they make the following statements and claims:
This method of debt resolution tends to have the least negative impact on credit ratings than most other methods.
By reducing the total amount owed, you can:
- Reduce total unsecured debt by as much as 50-70% in many cases
- Reduce total interest paid
- Dramatically reduce monthly payments
- Realize debt freedom much quicker than other methods
You will save money on a monthly basis and in the long term. This program allows you to realize an end, instead of just trying to hang on every month. Individual results vary according to personal financial positions. – Source
What the company glaringly fails to mention along with these statements is that when entering a debt settlement program, as soon as the consumer starts paying the debt negotiation company instead of their creditors their interest rates will become maximum default rates at high rates, they will be subject to collection activity, their balances will increase, they will be charged penalty fees, and they will be subject to lawsuits for non-payment.
Also it seems very dubious for a company that has only been incorporated for five months to make claims like they can “Reduce total unsecured debt by as much as 50-70% in many cases.” How many clients could they have possibly full negotiated and completed in that period of time. Besides, the industry success rate for resolving debts via debt settlement is very low, only around 10%. – Source
Their “guarantee” is laughable. They say:
Is your service guaranteed?
Yes, if Financial Relief Experts is for some reason unable to settle an enrolled account, FDA will refund you the service fee collected on that particular account. Note: You must have sufficient funds to settle the account in order to be eligible for the guarantee. – Source
This means that before you would be eligible for a refund you would first have to pay all of their total service fees and then save enough money to settle one of your debts. If that debt could not be settled then the service fee for that one debt would be refunded. But you’d still be chased for that debt by the creditor and the rest or the majority of your service fee would have already been taken by the company.
The company says:
The founder of Financial Relief Experts has a long history of success in “Personal Finance” including “Credit Repair” and “Debt Negotiation and Settlement”, working in top positions for leading companies in those fields for several years. – Source
But Financial Relief Experts fails to mention who the founder is. I know it is Simon Webster from doing a little research. Simon Webster is listed as the CEO of CRE Credit Services that was started in January, 2009. CRE Credit Services is a credit repair company. – Source
But the State of Texas says that CRE Credit Services was registered on January 4, 2010.
Six days ago the company claimed to have 50+ clients a month. – Source. But in a press releas today they claim to have 500 new clients a month. – Source. That a huge difference.
BBB Reviews & Ratings

Complaints
None found.
Picture of Web Site
Is This Your Company?
If this is a review is about your company and you would like to respond to the information I’ve presented here to possibly put it into a broader context or make a correction, please feel free to post your response in the comments section below. I invite you to read my Debt Relief Company and Site Review Policy first.
im a debt collector and this guy has no idea about what goes on w settlement parameters EVERYONE OF YOUR CREDITORS wants to settle most of them jack the price up a lil once its in collections your best bet is to settle before it gets there if your not able to you can negotiate 90% of the time 75% of your original balance once its in collections u can usualy always settle for 20-60 % off your balance depending on how old the dbt is and if its been sold to a buyer already
REALLY. COME ON. I AM A CLIENT AND AS FAR AS I CAN SEE THIS COMPANY IS USELESS.
YOU HAVE A CEO BY THE NAME OF SIMON WEBSTER THAT DOESNT EVEN RETURN PHONE CALL OR RESPOND TO E-MAILS. VERY UNHAPPY AND WILL LET MORE PEOPLE KNOW IT. LOOKS LIKE TO ME MR. RHODE IS RIGHT! GJ