Debt Free Associates – Scam, Complaint, Review, or Praise?

Please share your experience with this debt relief company and provide your review and feedback, in the comments section below.

The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this debt relief company. Here are some potential questions you might be able to provide feedback about.

  • How did you feel about the customer service experience you received?
  • Was the company easy to communicate with before or after you became a client?
  • Did the company respond to your communications promptly?
  • What were the fees charged for the services you received?
  • Did the company give you the terms and conditions for the program you were interested in before you gave them any personal information?
  • Was the program successful for you and accomplish the goals you had when you entered the program?
  • Did you have a really good experience you can share?
  • Did you have a bad experience you want to share?
  • Is there any other information you’d like people to know that might be considering the services of this company?

It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the debt relief services of this company. But everyone does deserve to have an opportunity to express their opinion, even the debt relief company itself, be it good, bad, or indifferent.

Sincerly,
Steve

You are not alone. I'm here to help. There is no need to suffer in silence. We can get through this. Tomorrow can be better than today. Don't give up.


Damon Day - Pro Debt Coach

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64 thoughts on “Debt Free Associates – Scam, Complaint, Review, or Praise?”

  1. Terribly disappointed with the service after I signed up. I had to turn to this after my husband lost his job and the year the banks interest rates shot up to 21-22% interest, something I never would have owned a credit card if I had to pay interest rates that high! Since I could not afford this inflated min payments due, I turned to this company with good hopes after talking to them on the phone as they were so reassuring. I was told I would be speaking to the same person throughout the process, that didn’t happen. After they collected their monthly enrollment fees, the first months (first total of 2,140) and monthly service fees of 75.00 ) I had basically handed them over $4,000 for services they did not provide. First off, Chase bank did not want to deal with them and I guess they have the right to do this? Three of my cards were with Chase, therefore, I had to deal with them and made all the settlements myself! They kept the money for the debt amount which is the service they did NOT have to settle with or provide!. Yes, after they collected their fees on the debt amount they charged me! Furthermore, I was so annoyed by them because I could not get them on the phone, no live person or manager would respond to my request of the fact Chase would not deal with them, which is why I never was credited back, they kept it! I became so stressed out with this company, I wish I had read this post below, because it’s almost exactly what I went through, I just can’t believe a company could be so cruel and dishonest, I could go on, but it just upsets me with the fact I gave away so much money and these people would not even address my issues or concerns as to why I had to pay them so much money and still the collectors and creditors kept calling me and eventually offering amounts to settle which is what I did with them on MY own just to be done with all of this. Yes, I did what they said and ignored the creditors (very, stressful all the calls constantly) as they said up to 10 months later (after the accounts starts building up your funds to pay them off) which by now you really owe big time for late fees and all (consider that!). My debt is far worse than in the beginning and now the taxes owed is ridiculous! So as I said very disappointed, this company should not be open for business when they don’t practice what they say they will do for you, especially if they are out to rob you when you are already in a vulnerable state and just want to pay your debt fairly or within reason when things happen in life and you can’t always do whats right.

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  2. They are the most awful people ever you can deal with. They already put judgement against my accounts and they have not done jack. DO not use them. they are lairs. 

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  3. I decided to try Debt Free inSept. of 2010, after speaking with Mark who was wonderful to get me to sign up with them BUT after that forget it. WHAT a SCAM, they want all your money but don’t negotiate with credit card companies for months later! Wait till you get a statement from Global Solutions, their bank!! All your money goes to Customer Fees, Transaction Fees, seems like your money is gone somewhere but not toward helping you. After 4 months, I cancelled, asked for my money back, which should have been $1,767.00 and got a check for $98.00 That’s it!!! My lawyer wrote them letters and called their lawyer. Everything they do is from Florida if you want to fight it or go to court. Their Customer Service dept. tells you to build up your Savings acct. and that will go to collection status. Saving money helps out. IF I had money to save, I could pay my credit cards!!! Dont’ use this company, You Will BE SORRY. Rip Off company. I suggest, try working plans out with your Credit Card companies, they might be able to help before debt solutions.

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  4. I decided to try Debt Free inSept. of 2010, after speaking with Mark who was wonderful to get me to sign up with them BUT after that forget it. WHAT a SCAM, they want all your money but don’t negotiate with credit card companies for months later! Wait till you get a statement from Global Solutions, their bank!! All your money goes to Customer Fees, Transaction Fees, seems like your money is gone somewhere but not toward helping you. After 4 months, I cancelled, asked for my money back, which should have been $1,767.00 and got a check for $98.00 That’s it!!! My lawyer wrote them letters and called their lawyer. Everything they do is from Florida if you want to fight it or go to court. Their Customer Service dept. tells you to build up your Savings acct. and that will go to collection status. Saving money helps out. IF I had money to save, I could pay my credit cards!!! Dont’ use this company, You Will BE SORRY. Rip Off company. I suggest, try working plans out with your Credit Card companies, they might be able to help before debt solutions.

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  5. Hi Tricia,

    I also lost thousands in “fees” from cancelling my contract with DFA. What really upsets me is that they tell you to stop paying your credit cards, which resulted in my case in a serious drop of my credit score (I had always paid on time before joining DFA). Some direct effects: I was denied home improvement loans, Home Depot cancelled my card even though I had a positive balance! I feel that DFA is directly responsable for this situation and should be held accountable. I want to stop them too, and I want ALL my fees back, and I also want compensation for the loss of credit and credibility. I think if we get enough people to join forces and put the pressure we can accomplish something. I have some ideas. Contact me at [email protected]

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