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FTC Shuts Down Credit Repair Using Tradelines, Piggybacking, and Identity Theft Reports

Quick Answer: Steve Rhode covers the FTC's shutdown of "The Credit Game," a Florida credit repair scheme that charged consumers thousands upfront, filed thousands of false identity-theft reports to strip accurate negative items off credit reports, and sold "credit piggybacking," paying to become an authorized user on a stranger's account you can't actually use. He points out the real fix costs nothing: resolve genuine bad debt, use new credit responsibly, and pay on time while enough time passes since the last setback.

Listen to this episode:

Duration: 8 min

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Key Takeaways

  • Federal student loan forbearance extended through January 31, 2022 with no payments and no interest accruing.
  • Federal Family Education Loans (FFEL) are NOT covered by the forbearance despite having 'federal' in the name.
  • Do not refinance federal student loans into private loans right now — potential forgiveness programs could save you thousands.
  • Months on COVID forbearance still count toward Public Service Loan Forgiveness (PSLF) — that's 23 free months of credit.
  • Senator Rubio's LOAN Act proposes eliminating student loan interest in favor of a one-time 20% origination fee for undergrads.
  • Fed Loan Servicing is giving up on servicing student loans — about 10 million loans must be transitioned to new servicers.
  • Log into your student loan servicer website monthly to confirm your loans are on forbearance and your contact info is current.

Full Transcript

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I see, Road, you’re get out of debt guy. If you’re listening to this podcast, you probably want to learn more about money, credit, and debt. Or, you’re one of the many good people out there with bad debt and you want it to go away. But stick with me, together we can make that happen. Either way, I’m here for you and I believe a better and more financially successful future is ahead. It can be within your grasp. I’d like to ask you for a favor. If you find this or any of my podcasts helpful, please take a moment and leave a review on the podcast platform you’re listening on. Your feedback and opinion matter to me. And if I’ve done a good job, your review helps others to find the podcast as well. And while you’re there leaving your review, don’t forget to subscribe to the show so that you can be notified when the next episode comes out. Last piece of housekeeping. If you have a question or comment you’d like to hear on an upcoming podcast, you can leave me a voice message at getoutofdebt.org slash message. Or leave me a question for me to answer on my website by going to getoutofdebt.org slash question. Thank you so much for being a great listener and I’m sending you a giant virtual hug in return. And now on with the podcast. I said Steve Rhode, you’re getoutofdebtguy. I wanted to share with you the story that I thought was most important that I posted today. And this one is all about the Federal Trade Commission shutting down a credit repair outfit. The Federal Trade Commission said the company illegally charged consumers for credit advice, filed false ID theft reports and pitched them on fake business opportunities. At the request of the Federal Trade Commission, a federal court has temporarily halted a bogus credit repair scheme known as the credit game for promoting a series of lies and deception. The FTC alleged the schemes operators lied to credit reporting agencies regarding information on consumers credit reports and pitched consumers a supposed business opportunity that was essentially starting their own bogus credit repair scheme. Quot credit repair schemes cheat those already in financial trouble and these defendants even tried to redirect COVID-19 tax benefits into their own pockets. Unquote said Samuel Levine, director of the Federal Trade Commission’s Bureau of Consumer Protection. Quot were grateful that the court shut this scheme down and disrupted this web of deception. The complaint filed against the credit game and its owners, Michael and Valerie Randow. The Federal Trade Commission alleged that the company has illegally charged consumers hundreds and even thousands of dollars for credit repair services that had little to no value and told consumers to invest their COVID-19 government benefits on their unlawful services. In some cases, the company’s services included filing false identity theft reports with the Federal Trade Commission and encouraging consumers to take actions that were unlawful. The FTC asked the court to immediately halt the company’s illegal operations, a point to receiver and freeze the defendant’s assets. The court issued a temporary restraining order doing so on May 3, 2022. In addition to the core credit repair scheme, the defendants have also taken advantage of the ongoing pandemic by telling consumers to invest pandemic tax benefits into their credit repair scheme. One advertisement used the headline, Free Credit Repair, From the Government. The defendants are based in Florida and have operated credit repair schemes since at least 2019, first using the name wholesale trade line before changing to the credit game in 2020. According to the Federal Trade Commission’s complaint, the defendants claim to have brought in more than 15 million in business through their operations. In its complaint filed against the credit game and the Randows, the Federal Trade Commission alleges the defendants’ deceptive tactics violated the FTC Act, the Credit Repair Organizations Act, the Business Opportunity Rule, the Telemarketing Sales Rule, and COVID Consumer Protection Act. The bad acts that the Federal Trade Commission alleges include deceptive marketing, saying the defendants misled consumers in numerous ways, including lying to consumers about whether their products were legal, whether their products are effective, and whether consumers can get refunds when requested. They also claim credit piggy banking, the complaint alleges the defendants’ pitch of practice known as Credit Piggy Banking. In a piggy banking scheme, a consumer seeks to raise their credit score, pays to be added as an authorized user to a credit card account belonging to someone with higher credit. However, the consumer is an authorized user in name only and does not actually access the account or line of credit. As part of the efforts to remove accurate but negative information from consumers credit reports, the defendants filed thousands of false identity theft reports on behalf of consumers with the Federal Trade Commission, knowingly filing a false identity theft report with the FTC is unlawful. In addition to selling the bogus credit repair services, the defendants also pitch consumers on a supposed business opportunity that consists of reselling the defendants’ own unlawful credit repair services. They use outlandish earnings claims as part of the sales pitch, telling one undercover FTC investigator they could make tens of thousands of dollars every month. The defendants also charge consumers for their credit repair services up front, often thousands of dollars using high pressure sales tactics and failing to give consumers required information before they pressure them to buy. Charging advance fees for credit repair services is illegal. In addition, the FTC’s investigation found that defendants had purchased a trade line database from the previous FTC defendants, William Erie and BMS Inc., who were sued by the Federal Trade Commission for operating a bogus credit repair scheme in 2020. The randos were aware of the FTC’s investigation into Erie and BMS when they bought the trade line database. The complaint says in December of 2019, defendants purchased a card holder database of 220 card holders controlling 524 credit accounts who were willing, for fee, to add unrelated authorized users to their accounts from William Erie, CEO of Boost My Score and BMS Inc. Erie and these companies collectively called BMS charge the randos $152,500 for access to this card holder database. This case is yet another example of credit repair services that claim all sorts of magical things, including adding trade lines to your credit report, which are like merchant lines of credit, adding line items to your credit report that show that you have better credit than you do, but really you’re only an authorized user. And then encouraging you to commit credit fraud and in this case identity theft fraud, all in an effort to repair your credit. The truth is you can repair your credit with some smart actions that you can take care of yourself. For example, if you have outstanding bad credit items, you can resolve those. If your credit isn’t improving as fast as you want, you can get new, unsecured credit, use it appropriately and your credit score will build. Most importantly though, the one thing that you can do to boost your credit score is pay your bills on time and let time pass from the last time you had some sort of financial misfortune. This is Steve Rhode, your Get Out of Debt Guy.

Frequently Asked Questions

Are all federal student loans covered by the COVID forbearance?

No. Private student loans and Federal Family Education Loans (FFEL) are not covered, even though FFEL has 'federal' in the name. FFEL loans are actually owned by private lenders. Check your servicer website to confirm your specific loans are on forbearance.

Should I refinance my federal student loans into a private loan for a lower interest rate?

Not right now. With potential forgiveness programs and ongoing forbearance extensions, converting federal loans to private loans could cost you thousands in benefits you'd lose. Wait for more clarity on federal loan programs before making that decision.

Do months on COVID forbearance count toward Public Service Loan Forgiveness?

Yes. All months during the COVID forbearance count toward the required 120 payments for PSLF, even though no payments are being made. That's up to 23 months of free credit toward forgiveness.

What is the LOAN Act proposed by Senator Rubio?

The Leveraging Opportunities for Americans Now (LOAN) Act would eliminate interest on federal student loans and replace it with a one-time origination fee of 20% for undergraduate loans and 35% for graduate and Parent PLUS loans. Payments would be based on 10% of income.

What happens when Fed Loan Servicing stops servicing student loans?

About 10 million student loans will be transitioned to new servicers. Make sure your contact information is current with your servicer so you don't miss important updates during the transition.

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Steve Rhode The Get Out of Debt Guy | Consumer Debt Expert
Consumer debt expert & investigative writer. Personal bankruptcy survivor (1990). Washington Post award-winning author. Exposing debt scams since 1994.