Rate and Review

Fast Debt Solutions – Scam, Complaint, Review, or Praise?

Please share your experience with this debt relief company and provide your review and feedback, in the comments section below.

The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this debt relief company. Here are some potential questions you might be able to provide feedback about.

  • How did you feel about the customer service experience you received?
  • Was the company easy to communicate with before or after you became a client?
  • Did the company respond to your communications promptly?
  • What were the fees charged for the services you received?
  • Did the company give you the terms and conditions for the program you were interested in before you gave them any personal information?
  • Was the program successful for you and accomplish the goals you had when you entered the program?
  • Did you have a really good experience you can share?
  • Did you have a bad experience you want to share?
  • Is there any other information you’d like people to know that might be considering the services of this company?

It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the debt relief services of this company. But everyone does deserve to have an opportunity to express their opinion, even the debt relief company itself, be it good, bad, or indifferent.

Sincerly,
Steve

You are not alone. I'm here to help. There is no need to suffer in silence. We can get through this. Tomorrow can be better than today. Don't give up.


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READ  U.S. Debt Settlement US4.DE Stock Holders Should Be Inquisitive About This



About the author

Steve Rhode

Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.

19 Comments

  • Hi Steve,

    Looks like you have something interesting going on here. A post from Heather 741 is obviously defending the company she works for but she never once addresses that all the details in the above posts were false. Very interesting…….

    Do we have an update on your “USOBA Responds to New FTC Rules. What the Hell is Wrong With USOBA?” article?

  • Ill intent by an ex-employee – trying to overshadow the amazing work that AMERICAN DEBT CONTROL, LLC. Does to lead our client’s out of debt.

    I am a long time employee of American Debt Control and I can tell you that the obvious flagrant implications made about our company by this so called “client” were actually made by a disgruntled employee that I worked closely with. This is not this ex-employees first or even second attempt at lashing out at our company. To provide you with some background information, during her employment here she continually made up falsities about fellow employees damaging reputations and potentially putting their jobs at risk. I was a friend of hers and trusted what she said to me until the details of her stories continually changed I started slowly establishing that not only was there no foundation for her insane accusations, there was also no motivation for her lies.

    I am the senior most person at American Debt Control and I can assure you that the owner of this company Mike Mann takes constant concern over the well-being of his clients and employees, making several concessions for this particular employee to make sure she was comfortable and happy at her place of work. However, she would randomly give her “official notice” to quit and then shortly after take it back. After she gave her last notice, and changed her mind yet again – it became more apparent that her most recent insane accusations were in fact made up. And the decision to let her go was made. Every since this time she has anonymously harassed our company making phone calls and hanging up, yet showing up on caller ID. Sending in anonymous disturbing faxes and emails with sole intent of continuing the same harassing behavior that was experienced during her time of employment.

    I would also like to mention that the client she is falsely claiming to be was contacted and does not appreciate the misconstruction of her experiences with our company or the very bad impersonation. This same client has offered any help and assistance in lending the truth to this false posting and that is she is “utterly and completely satisfied & grateful to the efforts and outcome of the resolution of her accounts by our company.” I also would like to add that frequently in our company “praise” emails will be shared via email to everyone in the office. These are messages from happy clients telling us how we have changed their lives because they are not only no longer in debt but also saved a ridiculous amount of money in the process.

    This was a very cowardly and ill intended attack against our company and it’s owner Mike Mann, who once again I can tell you is held to the highest regard & not because of his position but due to the integrity and professionalism that he shows, even in difficult situations. Let it also be noted that the people employed here are for the greater majority composed of long time employees and the most skilled and capable group of people you will find in the industry with the sole intent of providing excellent service to its customers.

    I ask that you be mindful that anything can be posted by anyone on the internet at any time without verification of authenticity, opening the door for all forms of harassment of which no responsibility is taken. Furthermore when you stand behind your words – you sign your name to it…. You will notice my name listed below!

    Thank you for your time.

    Heather Brown

  • The above information is accurate.

    U.S. Debt Settlement is basically a shell company that acts as the parent company to the companies listed above, a clean shell to go public on the Frankfurt Stock Exchange and to raise capital.

    After acquiring Compass Credit Services and Equity Development Group from Sam Congdon in 2009, U.S. Debt Settlement bought the other companies in 2010 and what has transpired since the mergers has been nothing short of a nightmare.

    American Debt Control, acquired March 2010 – Employee of U.S. Debt Settlement was brought to Grapevine, TX to administer the settlements and legal department. Soon after his arrival a female employee filed sexual harassment charges on him. After management heard from numerous employees, male and female, that in fact he does act in an uncomfortable manner; the male employee stayed and the female employee did not.

    Fast Debt Solutions, acquired April 2010 – New employee was hired. Yes, he was hired with no background check and later found he was on probation for a previous theft charge. Soon after his hire, he did steal from multiple clients totaling $25,000.00. The Grapevine police were called and suggested we file charges, management chose not to. The thief is now free to do this to another company.

    RAM Financial, acquired August 2010 – After the acquisition and the company was brought to Grapevine, we found that more than half of the clients have legal accounts. Sorry to say, a great deal of these clients will be sued. After reviewing the accounts, hiring a licensed attorney has been recommended. The appropriate help needed has not been hired at this time.

    Along with being mismanaged, currently there are only 10 to 12 employees left to handle the accounts for approximately 4000 clients. It’s difficult to give nothing but “poor customer service”.

    Trust and integrity should be a common business practice but sadly isn’t practiced in this “house of cards” due to the management team, Michael Mann, CEO and Sam Congdon, Operations and Hiring Manger. Also known as “Scam” Congdon in the offshore industry.

    http://www.dallasnews.com/shar

    Hopefully these two decision makers can learn from their toxic mistakes and develop some professionalism. If not to give their employees and investors an organization they can be proud of, then please do so for their fee paying customers.

  • The above information is accurate.

    U.S. Debt Settlement is basically a shell company that acts as the parent company to the companies listed above, a clean shell to go public on the Frankfurt Stock Exchange and to raise capital.

    After acquiring Compass Credit Services and Equity Development Group from Sam Congdon in 2009, U.S. Debt Settlement bought the other companies in 2010 and what has transpired since the mergers has been nothing short of a nightmare.

    American Debt Control, acquired March 2010 – Employee of U.S. Debt Settlement was brought to Grapevine, TX to administer the settlements and legal department. Soon after his arrival a female employee filed sexual harassment charges on him. After management heard from numerous employees, male and female, that in fact he does act in an uncomfortable manner; the male employee stayed and the female employee did not.

    Fast Debt Solutions, acquired April 2010 – New employee was hired. Yes, he was hired with no background check and later found he was on probation for a previous theft charge. Soon after his hire, he did steal from multiple clients totaling $25,000.00. The Grapevine police were called and suggested we file charges, management chose not to. The thief is now free to do this to another company.

    RAM Financial, acquired August 2010 – After the acquisition and the company was brought to Grapevine, we found that more than half of the clients have legal accounts. Sorry to say, a great deal of these clients will be sued. After reviewing the accounts, hiring a licensed attorney has been recommended. The appropriate help needed has not been hired at this time.

    Along with being mismanaged, currently there are only 10 to 12 employees left to handle the accounts for approximately 4000 clients. It’s difficult to give nothing but “poor customer service”.

    Trust and integrity should be a common business practice but sadly isn’t practiced in this “house of cards” due to the management team, Michael Mann, CEO and Sam Congdon, Operations and Hiring Manger. Also known as “Scam” Congdon in the offshore industry.

    http://www.dallasnews.com/sharedcontent/dws/bus/stories/DN-offshore_13bus.ART0.State.Edition1.1f2f04a.html

    Hopefully these two decision makers can learn from their toxic mistakes and develop some professionalism. If not to give their employees and investors an organization they can be proud of, then please do so for their fee paying customers.

  • That is shocking. It’s the first time I’ve heard of a debt settlement employee stealing in such a way from a consumer. Would I be wrong in assuming the employee was fired?

    I think the statement about not going after the company was not correct. Companies should maintain insurance that protects consumers from theft and loss and if the employee was representing the company at the time or making the request from the company using company information then it seems a case could be made.

    Have you received all your money back yet? At the very least the company should have waived any fees you may have paid them.

    Thanks for sharing this unfortunate experience.

    Steve

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