Please share your experience with this debt relief company and provide your review and feedback, in the comments section below.
The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this debt relief company. Here are some potential questions you might be able to provide feedback about.
- How did you feel about the customer service experience you received?
- Was the company easy to communicate with before or after you became a client?
- Did the company respond to your communications promptly?
- What were the fees charged for the services you received?
- Did the company give you the terms and conditions for the program you were interested in before you gave them any personal information?
- Was the program successful for you and accomplish the goals you had when you entered the program?
- Did you have a really good experience you can share?
- Did you have a bad experience you want to share?
- Is there any other information you’d like people to know that might be considering the services of this company?
It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the debt relief services of this company. But everyone does deserve to have an opportunity to express their opinion, even the debt relief company itself, be it good, bad, or indifferent.
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I was able to complete the program within a year. I was actually told about them thru a friend that was using them. I greatly appreciated the support and service of everyone that I talked to and/or worked with. Anytime I had a question they were there for me and helped me. One great thing that they did is they would not try to negotiate until I had at least half of what was owed. This was so that they would not get a settlement for something that I would not be able to afford. They not only helped me but was looking out for me and had my best interest in mind also.
I would highly recommend them to anyone that was looking to get help. They are very friendly and helpful.
I would HIGHLY recommend EFA Data processing for your debit settlement issues and needs. I have an EXCELLENT customer service representative who answers all my questions quickly, accurately and with excellent knowledge of the process. I have never had to deal with anything like this in the past and my settlement is a pretty large one. They put me on a program that I can afford and their fees are reasonable and clearly laid out before we entered into the contract. Their website is helpful and they offer COMPLETE support via the web, email and the telephone for all my needs during this process. Log sheets, Scripts for the collection calls, general information and it is all helpful and reassuring.
The program is currently meeting my needs and as I stated, my settlement problem is very large and we are on a 3-5 year plan that will eliminate my entire debit. I receive many threatening calls and letters and my rep has been there to assure me that this is kind of “how it goes” and that all of them will go away as we start to work out the settlements. They aggressively work on the settlements to meet my best interests and I am very pleased with the service, the expertise and the assurance I get from my rep. I am sure that I could not handle this on my own and it is nice to have the professionals at EFA Data Processing on MY side during this very difficult time. Thank you, EFA!
I have positive results from this program. I would highly recommend this to all who are in need of help from credit card debt. Before I joined the program I was in a hopeless situation and could not see a way out. I was behind payments on everything and late fees as well as penalties continued to make the situation worse. The stress and worry over the situation was constant. I was desperate to find help with this situation when I came across the website of this debt settlement company. I was a little sceptical at first but it did not take long for me to start seeing results from their promises. I have recieved several debt settlement letters and been threatend many times. But since I have started working with this company I have settled with two of the credit card companys and am working to settle the rest of my debts.The threats have stopped and I am confident that with the help of this debt settlement company I will settle all of my credit card debts.The customer representatives I have delt with have always been courteous and seemed to really care about me and my problems. I breath easier now and am thankfulfor their help. Also I find that they also recommend ways to stay out of debt once the program is completed.