Reader Questions

The Settlement Program is Charging Me More Than They Said. – Nanci

I agreed to a settlement program and have already paid more than the 15% in fees, because they say the first payments were not fees, but were setup charges. It was more than $7000 so it can’t be set up fees. They have made payments to the credit card companies but only one of them shows a 0 balance and I have not received settlement letters that they said I would receive from the bank. They have already debited Global for more than $1200 in excess fees above the 15% already paid and they say I owe more than $3000 more.

Should I close Global Solutions account and change my bank account to prevent more debits and what are my chances of getting back the $1200+ they have already overcharged me? My friends say take it to an attorney but I think the attorney would charge close to the $1200 in fees. Can I do this myself? I saw steps in the article above but my case is different because it is just a matter of them taking money upfront and overcharging.

Nanci




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Sincerly,
Steve

You are not alone. I'm here to help. There is no need to suffer in silence. We can get through this. Tomorrow can be better than today. Don't give up.


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About the author

Steve Rhode

Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.

2 Comments

  • Nanci,

    What is the name of the company treating you unfairly?

    I would recommend following Steve’s How to get a refund from a debt relief company guide with a tweak on the verbiage to return funds that were not part of your agreement. It should have the same effect.

    To be blunt about this, it appears to me from their behavior and what they say you still owe – you are being hoodwinked.

  • Nanci,

    What is the name of the company treating you unfairly?

    I would recommend following Steve’s How to get a refund from a debt relief company guide with a tweak on the verbiage to return funds that were not part of your agreement. It should have the same effect.

    To be blunt about this, it appears to me from their behavior and what they say you still owe – you are being hoodwinked.

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