National Debt Resolution (NDR) Took Our Money and Won’t Give Us a Refund. – Chanelle

“Dear Steve,

Married mother of 3, shortly after quitting my job to care for our new baby that needed extra attention, our electrical wiring went out, mold was found in bedroom and everything had to go on credit cards. We rang up a 21000.00 bill and paid minimum amounts due for months until I heard about National Debt Resolution.

We borrowed money to pay NDR fee of around 2600.00 up front instead of in six month increments. After 3 months the calls hadn’t stopped as promised, my emails weren’t being answered, and finally I was told by a collector that I could settle with them myself. I called NDR to cancel and ask for a refund and was denied. I persisted and they offered 300 then 500, I declined and proved that I had done all the work. A NDR employee lied to me saying that all my accounts had been charged off so there was no point settling so quickly. I ended up settling all 4 accounts on my own before they were charged off. I paid all these by borrowing more money from a family member interest free. NDR still refuses to refund my money. I entered a complaint with BBB and they wrote back that I was being untruthfull. I took all my information to a lawyer that said I had a case but wanted to charge me 300 per letter he writes. I really need that money back to reimburse our family member. What can I do?


Dear Chanelle,

I’m so sorry to hear about your issues with National Debt Resolution. It is very unfortunate they have $2,600 of your money and refuse to refund it. Certainly if customer service was important they would not have left you in this limbo.

Fortunately there is some positive news. While you have taken a first step to resolving this, it was only a small step. There is much more available for you to pursue towards your full refund.

See also  National Debt Resolution Repeatedly Stands Behind 40% Settlement Rate Claim

Previously I wrote a guide to help people is this exact situation. I think you’ll find great value in “How to Get Out of a Debt Relief Program and Get a Big Refund.”

It is important that you start at step 1 and follow the entire process through. You may get little to no response at first but if you persist and follow the process you will wind up with much more than your tiny offer.

Please update me on your progress by

You are not alone. I'm here to help. There is no need to suffer in silence. We can get through this. Tomorrow can be better than today. Don't give up.

Do you have a question you'd like to ask me for free? Go ahead and click here.
Damon Day - Pro Debt Coach

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Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
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1 thought on “National Debt Resolution (NDR) Took Our Money and Won’t Give Us a Refund. – Chanelle”

  1. I was also a victom of ndr it has been 5 yrs that I have been workin with these idiots you pay up front then they stop answering yer emails stop returning yer phone calls ive have money in the bank to pay these creditors an they still cant negosiate with them an now wont answer my calls or emails this comp. Is a joke an ought to be closed down


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