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I would like to start out by talking about a past experience I had with the Cornerstone office in Ogden uath a few years back.
I was speaking with a very helpful and very knowledgeable housing counselor who had worked for several banks in the past and had a degree in mortgae law. She made me feel that there was hope and that she was going to do what ever was needed to help my situation. She immediately called our bank she even saved us from a foreclosure, that no one else could. But I have to go on to tell you that the director of Housing in Ogden is the WORST most inconsiderate, rude, has no regard for anyone but herself type of person. In our counseling session we were rudely interupted several times by her telling our counselor we had to cut our services short. She interupted on three more occasions, where we finially had to leave. We felt that we were in crisis and this is the way she treats clients. Our conselor was extremely saddened and kept teling us how sorry she was and that she would meet with us again the next day. We were told later by another couple in the fighting back foreclosure class that she was extremely rude to them as well. In our multiple sessions with our counselor we grew to learn many things that we could do to help our situation, we loved our counselor. we have since bought a new home and have recovered from our financial hardships. But as we can look back on this situation this housing counselor would do much better working at the Dept of Motor vehicles, or maybe working in the nearest Comcast office. Reputation is everything and she can ruin such a good thing.