Quick Answer: Tax Network USA is a for-profit tax relief company that offers IRS and state tax resolution services including installment agreements, offers in compromise, and penalty abatement.
Before You Read This: I’m not rendering a verdict on Tax Network USA. This is a research guide — I’m showing you where to look so you can reach your own conclusions.
Post concerns in the comments. Evaluating their contract? Use my free Contract Decoder tool.
If you represent Tax Network USA and something here is inaccurate, contact me promptly.
Inside information? Post it publicly in the comments with your name attached.
The most valuable thing here may be the comments below. Read them and add your own.
Who Is Tax Network USA?
An educated consumer is our best customer.— Sy Syms
New here? My Ultimate Consumer Guide to Checking Out a Debt Relief Company walks through vetting any company before signing.
Tax Network USA is a for-profit tax relief company. Rather than repeat what they say, I’d encourage you to read their website directly at taxnetworkusa.com.
Step 1: Check Their Credentials
- BBB Profile: Better Business Bureau profile for Tax Network USA — rating, complaint history, and company responses.
- IRS Enrolled Agents: Verify that the individuals who will work on your case are licensed — enrolled agents, CPAs, or attorneys. The IRS maintains an enrolled agent verification tool.
- State Bar Licensing: If they claim to use tax attorneys, verify those attorneys are licensed in your state via your state’s bar association.
- ASTPS / NATP Membership: Look for membership in the American Society of Tax Problem Solvers (ASTPS) or National Association of Tax Professionals (NATP) as additional credential markers.
A Note on BBB Grades: Read the actual complaint text — that’s more useful than the letter grade.
Step 2: Check Consumer Complaints
Search Tax Network USA’s complaint history in the CFPB database →
- What types of complaints appear most often?
- Did the company resolve issues or dispute consumer claims?
- Are there recurring patterns about fees, results, or communication?
- Put complaint volume in context relative to the number of clients they serve.
Step 3: Read Their Trustpilot Reviews
Find Tax Network USA’s Trustpilot reviews here:
The Daily Money Brief — Free, at 10 AM
Money you may be owed, scams to dodge, and the fine print decoded — the consumer money news that affects your wallet, every weekday.
- Are 5-star reviews about enrollment experience or actual IRS resolution outcomes?
- 2- and 3-star reviews tend to be the most candid about what actually happened
- Look for patterns about how the company communicated during active cases
- Reviews mentioning specific IRS programs (OIC, installment agreements) are most informative
Step 4: Check Their Legal and Enforcement History
- FTC Cases: FTC cases and proceedings — the FTC has taken action against numerous tax relief companies for deceptive claims.
- CFPB Enforcement: CFPB enforcement actions database — search for any actions involving Tax Network USA.
- State AG: Search “Tax Network USA attorney general settlement” — state attorneys general are particularly active against tax relief companies making exaggerated claims.
- PACER: Federal court records via PACER — search for federal lawsuits filed against or by Tax Network USA.
Context Matters: The tax relief industry has a history of regulatory scrutiny for misleading advertising. A prior action doesn’t automatically disqualify a company — but it tells you what practices have drawn attention and whether those practices changed.
Step 5: Ask the Right Questions Before You Sign
Before signing any tax relief contract: Run it through my Contract Decoder tool first.
- Who specifically will work on my case — what are their IRS credentials?
- What is the full fee structure, and when are fees due (upfront vs. upon resolution)?
- Are there any guarantees — and what are the exact terms and limitations?
- What resolution programs am I likely to qualify for based on my specific situation?
- What happens if the IRS denies the proposed resolution — what recourse do I have?
- How will you communicate progress on my case, and how often?
Before You Commit: Run your situation through my Find Your Path tool to understand all the options available to you.
Key Takeaways
- Verify the credentials of the actual people who will work your case — enrolled agents, CPAs, or licensed attorneys
- CFPB and FTC complaints: look for patterns more than raw numbers
- Trustpilot: focus on reviews about resolved cases, not just enrollment experiences
- Check FTC and state AG enforcement history — the tax relief industry is a common target
- Get all fees, timelines, and resolution strategies confirmed in writing before signing
- Read the comments below — real accounts are often the most useful information here
Want the full research playbook? My Ultimate Consumer Guide to Checking Out a Debt Relief Company covers every tool and source in this guide — plus detailed walkthroughs for reading BBB profiles, spotting Trustpilot red flags, and searching federal court records on CourtListener.
Frequently Asked Questions
Is Tax Network USA a nonprofit?
No — Tax Network USA is a for-profit tax relief company, not a nonprofit organization.
How do I file a complaint against Tax Network USA?
File with the CFPB at consumerfinance.gov/complaint, the FTC at reportfraud.ftc.gov, your state attorney general’s office, and the BBB.
Is Tax Network USA accredited?
Check the BBB profile and verify the credentials of their individual practitioners through the IRS enrolled agent verification tool and your state bar association for any attorneys they claim to employ.
What does Tax Network USA do?
Tax Network USA is a tax relief company that works with clients who owe back taxes to the IRS or state tax agencies. Their services may include negotiating installment agreements, offers in compromise, penalty abatement, and other IRS resolution programs. You should verify what specific services apply to your situation before engaging them.
Should I use Tax Network USA?
That depends on your specific tax situation. Before hiring any tax relief company, run your situation through my Find Your Path tool and consider whether a direct approach with the IRS — possibly with help from an independent enrolled agent — might accomplish the same result for less.
Share Your Experience with Tax Network USA
Have you worked with Tax Network USA? Share your experience in the comments — what services you used, how it went, and whether the outcome matched what you were told when you signed up.
To share: Scroll to the bottom — the comments box is there.
Before You Sign Anything: Run any debt relief contract through the free Contract Decoder to spot hidden fees and unfair terms. Check the company’s complaint history with the Scam-O-Meter.
Compare Your Real Options: Most debt relief companies won’t tell you about all your options — especially the ones they can’t profit from. Credit counseling has a 21-27% completion rate. Settlement resolves about 1% of enrolled debts fully. Bankruptcy has a 95% discharge rate — and protects your retirement. Take the Find Your Path quiz for a recommendation based on your actual numbers.
Browse all Tax Resolution Companies reviews, or see the full Company Reviews directory.
Taken by TNUSA.