Quick Answer: Tax Tiger is a for-profit tax relief company. To evaluate whether they’re right for you, I’d encourage you to check their credentials with the IRS and state licensing boards, read their CFPB complaint history, and check their enforcement history. Here’s how to do each of those.
Before You Read This: I want to be upfront about what this page is and isn’t. I’m not a tax advisor, and I’m not rendering a verdict on Tax Tiger. This is a research guide — I’m showing you where to look so you can reach your own conclusions based on current information.
If you find something in the public record that concerns you, post it in the comments below. If you’re evaluating their contract, use my free Contract Decoder tool.
If you represent Tax Tiger and something here is inaccurate, contact me and I’ll review it promptly.
If you have inside information you feel you need to share with me privately: don’t. Whatever you want to share should be posted in the comments — by you, with your name attached. I’m not willing to be anyone’s conduit for information they won’t stand behind themselves.
The most valuable thing on this page may not be what I’ve written — it’s the comments section below. People who’ve actually worked with Tax Tiger share their experiences there. I’d encourage you to read them and add your own.
Who Is Tax Tiger?
An educated consumer is our best customer.— Sy Syms
New here? My Ultimate Consumer Guide to Checking Out a Debt Relief Company walks through how to vet any company before you sign anything.
Tax Tiger is a for-profit tax relief company. Rather than repeat what they say about themselves here, I’d encourage you to read their own website directly — that way you’re seeing it from the primary source, not filtered through me.
Step 1: Check Their Credentials
Before anything else, verify that the people representing you before the IRS have the credentials they claim. Tax resolution is a regulated field — here’s what to check:
- IRS Authorization: Anyone representing you before the IRS must be authorized to do so — typically as an attorney, CPA, or Enrolled Agent. Check the IRS Return Preparer Office directory at irs.treasury.gov/rpo/rpo.jsf to verify the credentials of anyone who will represent you.
- Enrolled Agent Status: Enrolled Agents are licensed by the IRS specifically to represent taxpayers. You can verify EA status at IRS Verify Enrolled Agent Status.
- ASTPS/NATP Membership: The American Society of Tax Problem Solvers (ASTPS) and the National Association of Tax Professionals (NATP) are industry associations — membership indicates some professional standards, though it’s voluntary.
- State Licensing: Many states require separate licensing for tax resolution companies. Check with your state’s professional licensing board or consumer protection office.
- BBB Profile: Check their Better Business Bureau profile — look at the rating, years in business, and especially the complaint history and how they responded.
A Note on BBB Grades: A high BBB grade doesn’t necessarily mean a company is right for you — it means they respond to complaints filed through the BBB. Read the actual complaint text and the company’s responses. That’s the useful part. See my full guide to what BBB letter grades actually mean →
Step 2: Check Consumer Complaints
The Consumer Financial Protection Bureau maintains a public database of complaints filed against financial companies. You can search for Tax Tiger directly:
The Daily Money Brief — Free, at 10 AM
Money you may be owed, scams to dodge, and the fine print decoded — the consumer money news that affects your wallet, every weekday.
Search Tax Tiger’s complaint history in the CFPB database →
When you’re reading complaints, look for:
- What the complaints are about — fees, communication problems, unmet promises about tax settlements?
- How the company responded — did they resolve issues or just close them?
- Whether the same issue appears repeatedly — a pattern matters more than a single complaint
- The ratio of complaints to clients — a larger company will have more complaints in raw numbers
Step 3: Read Their Trustpilot Reviews
You can find Tax Tiger’s Trustpilot reviews here. A few things to keep in mind as you read:
How to read Trustpilot like a pro: My complete guide to spotting red flags in Trustpilot reviews breaks down exactly what to look for — including how to identify review solicitation campaigns and reputation management tactics.
- Pay attention to what 5-star reviews are actually about. Praise for a friendly consultation or responsive staff is different from praise for an actual tax resolution outcome — getting an Offer in Compromise accepted, a lien released, a levy stopped.
- Read the 2- and 3-star reviews carefully — these tend to be the most honest, from people with mixed experiences
- Look at how the company responds to negative reviews — defensiveness or dismissiveness tells you something
- Check the review dates — a cluster of 5-star reviews in a short window can indicate a solicitation campaign
Step 4: Check Their Legal and Enforcement History
Tax relief companies are subject to federal and state enforcement. Here’s where to look:
- FTC Enforcement Actions: The FTC publishes all enforcement cases — search for the company name or its principals. The FTC has brought actions against tax relief companies for deceptive advertising.
- CFPB Enforcement Actions: Search the CFPB’s enforcement action database for the company name.
- IRS Office of Professional Responsibility: The IRS OPR disciplines tax practitioners who violate Circular 230 standards. Check their disciplinary actions for any names associated with the company.
- State Attorney General: Search “[company name] attorney general” — many enforcement actions happen at the state level, particularly against tax relief companies making exaggerated settlement claims.
- PACER (Federal Court Records): For a deeper look, PACER allows you to search federal court cases by party name.
Context Matters: A company that has faced enforcement action isn’t automatically disqualified — what matters is what the action was for, whether they resolved it, and whether the behavior continued. A company that’s never faced any scrutiny in a highly regulated industry may simply not have been looked at yet.
Step 5: Ask the Right Questions Before You Hire Them
Before signing anything: Run their contract through my free Contract Decoder tool. Paste it in and get a plain-English breakdown of what you’re agreeing to.
Before you commit to any tax relief company, get clear answers — in writing — to these questions:
- Are you eligible for the IRS Fresh Start program, and does my situation actually qualify for an Offer in Compromise?
- What is the realistic timeline for my case — not a best-case scenario, but a realistic one?
- What is the total fee, and when do they collect it? Charging everything upfront before work begins is a red flag.
- What guarantees do they offer — and be very cautious of anyone who promises a specific settlement amount before reviewing your case in detail
- Who specifically will handle my case, and what are their credentials?
- What happens if the IRS denies the Offer in Compromise — what are my options then, and what additional costs are involved?
Before You Commit: Tax relief companies charge significant fees for services the IRS also provides directly — many taxpayers can negotiate installment agreements and penalty abatement on their own or through a free Low Income Taxpayer Clinic if they qualify. Run your situation through my Find Your Path tool first.
Key Takeaways
- Verify IRS authorization for every person who will represent you — check the IRS Return Preparer Office directory
- Confirm Enrolled Agent status if they claim it — the IRS has a free verification tool
- Read CFPB complaints for patterns, not just raw numbers
- Check FTC, IRS OPR, and state AG enforcement history
- Get answers to the six enrollment questions in writing before you sign
- The comments section below contains real experiences from real clients — read them
Want the full research playbook? My Ultimate Consumer Guide to Checking Out a Debt Relief Company covers every tool and source in this guide — plus detailed walkthroughs for reading BBB profiles, spotting Trustpilot red flags, and searching federal court records on CourtListener.
Frequently Asked Questions
Is Tax Tiger a legitimate company?
Tax Tiger is a for-profit tax relief company. Whether they’re the right choice for your situation is something you’ll need to evaluate by checking their credentials, complaint history, and enforcement record using the steps I’ve outlined above. The comments section below from past clients is also worth reading.
How do I file a complaint against Tax Tiger?
You can file a complaint directly with the CFPB at consumerfinance.gov/complaint. You can also file with the FTC at reportfraud.ftc.gov, your state attorney general’s office, the BBB, and the IRS Office of Professional Responsibility if a licensed tax practitioner is involved.
What is an Offer in Compromise?
An Offer in Compromise (OIC) is an IRS program that allows qualifying taxpayers to settle their tax debt for less than the full amount owed. The IRS has strict eligibility requirements — most applicants don’t qualify, and the IRS approves only a fraction of applications. You can check your preliminary eligibility using the IRS OIC Pre-Qualifier tool before paying any company to apply for you.
Can I negotiate with the IRS myself?
Yes. The IRS has programs for installment agreements, Currently Not Collectible status, penalty abatement, and Offers in Compromise that you can apply for directly. The IRS also funds a network of Low Income Taxpayer Clinics (LITC) that provide free or low-cost representation to qualifying taxpayers. Research what you qualify for before paying a private company.
Should I use Tax Tiger for my IRS problem?
That depends entirely on your situation — the complexity of your case, the amount owed, and whether your situation actually qualifies for the programs they offer. I’d encourage you to run your situation through my Find Your Path tool before committing to any paid service.
Share Your Experience with Tax Tiger
If you’ve worked with Tax Tiger — as a client, a former employee, or someone who looked into them and decided not to enroll — I’d encourage you to share your experience in the comments. Your perspective helps others make a more informed decision.
To share your experience: Scroll to the bottom of this page — the comments box is there.
Before You Sign Anything: Run any debt relief contract through the free Contract Decoder to spot hidden fees and unfair terms. Check the company’s complaint history with the Scam-O-Meter.
Compare Your Real Options: Most debt relief companies won’t tell you about all your options — especially the ones they can’t profit from. Credit counseling has a 21-27% completion rate. Settlement resolves about 1% of enrolled debts fully. Bankruptcy has a 95% discharge rate — and protects your retirement. Take the Find Your Path quiz for a recommendation based on your actual numbers.
Browse all Tax Resolution Companies reviews, or see the full Company Reviews directory.
