Quick Answer: Sherman Financial Group is a for-profit debt buyer and financial services holding company that owns LVNV Funding and Resurgent Capital Services, among other entities.
Before You Read This: I’m not rendering a verdict on Sherman Financial Group. This is a research guide — my job is to point you to the right places to look, not to tell you what to think.
If you have concerns or experiences to share, post them in the comments below. Evaluating a contract from them or one of their subsidiaries? Use my free Contract Decoder tool.
If you represent Sherman Financial Group and something here is factually inaccurate, contact me promptly and I’ll review it.
Inside information? Post it publicly with your name attached.
The most valuable thing here may be the comments below. Read them and add your own.
Who Is Sherman Financial Group?
An educated consumer is our best customer.— Sy Syms
New here? My Ultimate Consumer Guide to Checking Out a Debt Relief Company walks through how to vet any company before responding to collection attempts.
Sherman Financial Group is a for-profit debt buying and financial services holding company. It is one of the largest distressed consumer debt buyers in the United States. Rather than repeat what they say about themselves, I’d encourage you to read their website directly.
Understanding the Corporate Structure: If you’ve received collection calls or letters, you may not see “Sherman Financial Group” on the communications. Their subsidiary LVNV Funding LLC typically holds the debt, while Resurgent Capital Services LP handles collections. Both are part of the Sherman Financial Group corporate family.
Step 1: Check Their Credentials
- BBB Profile: Sherman Capital Markets BBB profile — rating, complaint history, and response patterns. Also check the LVNV Funding BBB profile if that’s the entity contacting you.
- FDCPA Compliance: Debt collectors are regulated under the Fair Debt Collection Practices Act. Verify that any collectors contacting you are licensed in your state.
- State Collection License: Many states require debt collectors to hold a license. Check your state’s attorney general office or financial regulator for the license status of any Sherman subsidiary contacting you.
- ACA International / RMAI Membership: Check the ACA International directory or Receivables Management Association International (RMAI) for professional membership, which signals commitment to industry standards.
A Note on BBB Grades: The letter grade is less meaningful than the actual complaint text. Click into the complaints, read what consumers said, and look at how — or whether — the company responded.
Step 2: Check Consumer Complaints
Search Sherman Financial Group’s complaint history in the CFPB database →
Also search for their subsidiaries separately — complaints are often filed under the operating entity rather than the parent:
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- LVNV Funding complaints
- Resurgent Capital Services complaints
- What types of complaints appear most frequently?
- How did the companies respond — or did they?
- Are there recurring patterns?
Step 3: Read Their Trustpilot Reviews
Search for Sherman Financial Group’s Trustpilot reviews here. Given the corporate structure, also search for LVNV Funding and Resurgent Capital Services reviews on the same platform.
- What patterns appear in the consumer experience reports?
- The 2- and 3-star reviews tend to be the most honest and detailed
- How does the company respond to negative reviews?
- Are there reports of accounts being disputed or validation letters being ignored?
Step 4: Check Their Legal and Enforcement History
- CFPB: CFPB enforcement actions — search for Sherman Financial Group, LVNV Funding, and Resurgent Capital Services
- FTC: FTC cases and proceedings
- State AG: Search “[company name] attorney general settlement” for South Carolina and your state
- PACER: Federal court records — large debt buyers frequently appear in civil litigation; search all corporate entities
- Debt Validation: Under the FDCPA, you have the right to request debt validation in writing within 30 days of first contact. They must stop collection activity until they validate the debt.
Context Matters: An enforcement action or complaint doesn’t automatically disqualify a company. What matters is what it was for, when it happened, and whether the behavior continued afterward. With debt buyers, also look at whether the debt itself is being properly validated before collection continues.
Free Tool — Debt Validation Letter Generator: Being contacted by a debt collector? The free Debt Validation Letter Generator creates a personalized FDCPA validation letter in seconds — forcing the collector to prove the debt is real before they can continue. Generate My Letter →
Step 5: Ask the Right Questions Before Responding
Before signing anything: Run the contract or agreement through my Contract Decoder tool — it flags terms worth questioning.
- Can you provide written proof that this debt is valid and that you have the legal right to collect it?
- Is the statute of limitations for this debt still active in my state?
- What is the original creditor, and when was this debt last active?
- Will any payment or acknowledgment restart the statute of limitations clock?
- If we reach a settlement, will you provide written confirmation before I pay?
- Will you remove this from my credit report upon settlement — or only mark it “settled”?
Before You Respond: Use my Find Your Path tool to understand what your debt situation actually looks like and whether settling, disputing, or ignoring is the right move for your specific circumstances.
Key Takeaways
- Sherman Financial Group operates through subsidiaries — LVNV Funding and Resurgent Capital Services are the entities you’re most likely to encounter
- Search the CFPB database under all entity names separately
- Trustpilot: the 2- and 3-star reviews are your most honest data points
- Check FTC, state AG, and PACER for enforcement history across all entities
- Request debt validation in writing before making any payment
- Read the comments below — real consumer experiences matter most
Want the full research playbook? My Ultimate Consumer Guide to Checking Out a Debt Relief Company covers every tool and source in this guide — plus detailed walkthroughs for reading BBB profiles, spotting Trustpilot red flags, and searching federal court records on CourtListener.
Free Tool — Statute of Limitations Checker: Dealing with old debt? The free Statute of Limitations Checker tells you if the collection clock has expired in your state — including the zombie debt and clock-restarting traps collectors use. Check My Status →
Frequently Asked Questions
Is Sherman Financial Group a nonprofit?
No. Sherman Financial Group is a for-profit holding company and one of the largest distressed consumer debt buyers in the United States. They profit by purchasing charged-off debt for a fraction of the face value and then collecting on it.
How do I file a complaint against Sherman Financial Group?
File with the CFPB at consumerfinance.gov/complaint, your state attorney general’s office, and the BBB. If you believe an FDCPA violation occurred, consult a consumer rights attorney — many work on contingency and FDCPA violations can result in statutory damages.
Is Sherman Financial Group accredited?
Check the BBB profiles for their operating subsidiaries — LVNV Funding and Resurgent Capital Services — directly at BBB.org. Accreditation status can change, so verify current status there.
What does Sherman Financial Group do?
Sherman Financial Group is a debt buyer holding company. Through its subsidiaries, it purchases portfolios of charged-off consumer debt — primarily credit card debt — from original creditors, typically for pennies on the dollar, and then collects on that debt. LVNV Funding LLC holds the debt legally; Resurgent Capital Services handles the collections.
Should I pay Sherman Financial Group or one of their subsidiaries?
That depends on whether the debt is valid, whether the statute of limitations has passed in your state, and your overall financial situation. Run it through my Find Your Path tool first. Request debt validation in writing before making any decisions.
Share Your Experience with Sherman Financial Group
Have you dealt with Sherman Financial Group, LVNV Funding, or Resurgent Capital Services? Your experience — good, bad, or somewhere in between — helps other people make more informed decisions. Share it in the comments.
To share your experience: Scroll to the bottom of this page — the comments box is waiting for you there.
Before You Sign Anything: Run any debt relief contract through the free Contract Decoder to spot hidden fees and unfair terms. Check the company’s complaint history with the Scam-O-Meter.
Compare Your Real Options: Most debt relief companies won’t tell you about all your options — especially the ones they can’t profit from. Credit counseling has a 21-27% completion rate. Settlement resolves about 1% of enrolled debts fully. Bankruptcy has a 95% discharge rate — and protects your retirement. Take the Find Your Path quiz for a recommendation based on your actual numbers.
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