Quick Answer: Lonestar Transfer is a for-profit timeshare exit company. To evaluate whether they’re right for you, I’d encourage you to check their complaint history with the BBB, read consumer reviews, and understand how the timeshare exit industry is regulated before you sign or pay anything. Here’s how to do each of those.
Before You Read This: I want to be upfront about what this page is and isn’t. I’m not a lawyer, and I’m not rendering a verdict on Lonestar Transfer. This is a research guide — I’m showing you where to look so you can reach your own conclusions based on current information.
If you find something in the public record that concerns you, post it in the comments below. If you’re evaluating their contract, use my free Contract Decoder tool.
If you represent Lonestar Transfer and something here is inaccurate, contact me and I’ll review it promptly.
If you have inside information you feel you need to share with me privately: don’t. Whatever you want to share should be posted in the comments — by you, with your name attached.
The most valuable thing on this page may not be what I’ve written — it’s the comments section below. People who’ve worked with Lonestar Transfer share their experiences there. I’d encourage you to read them and add your own.
Who Is Lonestar Transfer?
An educated consumer is our best customer.— Sy Syms
New here? My Ultimate Consumer Guide to Checking Out a Debt Relief Company walks through how to vet any financial services company before you sign anything.
Lonestar Transfer is a for-profit timeshare exit company. Rather than repeat what they say about themselves here, I’d encourage you to read their own website and state business filings — that way you’re seeing it from primary sources, not filtered through me.
The Timeshare Exit Industry: Timeshare exit companies help owners legally transfer or exit timeshare contracts. The industry has a mixed track record — some companies are legitimate, others charge large upfront fees and disappear. Key questions to answer before hiring any timeshare exit company: Do they charge upfront? Do they offer an escrow option? Are they licensed in your state? Have they faced regulatory action?
Step 1: Check Their Credentials and State Licensing
The timeshare exit industry is not uniformly regulated at the federal level, but many states have laws governing how timeshare resale and exit companies can operate. Before hiring Lonestar Transfer or any timeshare exit company:
- Texas Business Registration: Verify their registration with the Texas Comptroller and the Texas Secretary of State
- Attorney General Registration: Some states require timeshare resale/exit companies to register. Check whether Texas and your state require registration.
- What does the BBB show? View Lonestar Transfer’s BBB profile →
- Do they charge upfront? Upfront fees in the timeshare exit industry are a known risk factor. Understand their fee structure and payment terms before signing.
- Do they offer escrow? Reputable timeshare exit companies often allow fees to be held in escrow until the exit is complete. If they don’t offer this, ask why.
A Note on BBB Grades: A high BBB grade doesn’t necessarily mean a company is right for you — it means they respond to complaints filed through the BBB. Read the actual complaint text and the company’s responses. That’s where the useful information is.
Step 2: Check Consumer Complaints
Search Lonestar Transfer’s complaint history in the CFPB database →
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The CFPB may not have a large number of complaints for smaller timeshare exit companies — but it’s worth checking. More relevant may be:
- BBB complaint history (read the actual complaint text, not just the count)
- State attorney general complaints in Texas
- Consumer forums and timeshare owner communities, which often have first-hand accounts
- Court records showing any disputes between the company and former clients
What to Look for in Complaints: In the timeshare exit industry, the most common complaints involve failure to complete the exit, difficulty getting refunds, and continued maintenance fee obligations after the company promised relief. Look for these patterns in the complaint record.
Step 3: Read Their Trustpilot and Other Reviews
Lonestar Transfer has reviews across several platforms. I’d encourage you to read across multiple sources:
- Trustpilot: Read Trustpilot reviews →
- BBB Customer Reviews: Read BBB reviews →
- Timeshare owner forums: Communities like TUG (Timeshare Users Group) have first-hand accounts from people who’ve used various exit companies
When reading reviews, look for outcome reviews — people who’ve completed the process — rather than enrollment reviews (people who just signed up). Outcome reviews are more useful. Also note whether negative reviews describe failure to deliver or simply slower-than-expected timelines.
Step 4: Check Their Legal and Enforcement History
- CFPB Enforcement Actions: Search the CFPB’s enforcement action database
- FTC Actions: The FTC publishes all enforcement cases
- Texas Attorney General: Search “Lonestar Transfer attorney general” or “Lonestar Transfer Texas” for any state-level action
- PACER (Federal Court Records): PACER for federal court cases
Context Matters: A company that has faced enforcement action isn’t automatically disqualified — what matters is what the action was for, whether they resolved it, and whether the behavior continued.
Step 5: Ask the Right Questions Before You Enroll
Before signing any contract with Lonestar Transfer — or any timeshare exit company — get written answers to these questions:
- What exactly is your process for exiting my timeshare, and what legal mechanism do you use?
- How much do you charge, and when are fees due — before or after the exit is complete?
- Do you offer an escrow payment option?
- What is your timeline for completing the exit?
- What is your refund policy if you’re unable to complete the exit?
- Will you communicate with my timeshare developer directly, or use a third-party?
Free tools before you commit: Use my Contract Decoder to review their contract before signing. Run your situation through my Find Your Path tool to make sure a timeshare exit company is even the right approach for your situation.
Know Your Alternatives: Before paying any exit company, explore whether your timeshare developer has a deed-back or surrender program — some do, and it costs nothing. Contact your developer’s owner services department directly first.
Key Takeaways
- Verify state registration and understand the fee structure before signing
- Ask specifically whether they offer escrow payment
- Read BBB complaints and timeshare owner community reviews
- Check CFPB, FTC, and state enforcement history
- Ask your developer about direct surrender or deed-back programs first
- Comments below contain real client experiences — read them
Want the full research playbook? My Ultimate Consumer Guide to Checking Out a Debt Relief Company covers every tool and source in this guide — plus detailed walkthroughs for reading BBB profiles, spotting Trustpilot red flags, and searching federal court records on CourtListener.
Frequently Asked Questions
Is Lonestar Transfer a legitimate timeshare exit company?
Lonestar Transfer is a registered business operating in Texas. Whether they’re right for your specific timeshare situation depends on factors I can’t assess from here. I’d encourage you to review their BBB profile, read outcome reviews, and check their legal history before making a decision. The research links on this page will help you do that.
How do I file a complaint against Lonestar Transfer?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, the Texas Attorney General’s office, and the BBB. If you believe they’ve breached your contract, consult a consumer rights attorney.
Has Lonestar Transfer been investigated or sued?
To check for federal enforcement actions, search the CFPB enforcement database and FTC cases. For federal court records, use PACER. For Texas state court records, check the Texas court records portal.
Should I use Lonestar Transfer to exit my timeshare?
Before hiring any exit company, contact your timeshare developer directly to ask whether they have a deed-back or surrender program. Some developers offer this at no cost. Run your situation through my Find Your Path tool before committing to any paid service.
What should I watch for in a timeshare exit contract?
Use my free Contract Decoder tool to review the specific agreement. Key things to look for: upfront fee requirements, refund policy language, timeline commitments, and what happens if they can’t complete the exit. If something is unclear, ask for it in plain language in writing before you sign.
Share Your Experience with Lonestar Transfer
If you’ve worked with Lonestar Transfer — as a client, former employee, or someone who looked into them — share your experience in the comments.
To share your experience: Scroll to the bottom of this page — the comments box is there.
Before You Sign Anything: Run any debt relief contract through the free Contract Decoder to spot hidden fees and unfair terms. Check the company’s complaint history with the Scam-O-Meter.
Compare Your Real Options: Most debt relief companies won’t tell you about all your options — especially the ones they can’t profit from. Credit counseling has a 21-27% completion rate. Settlement resolves about 1% of enrolled debts fully. Bankruptcy has a 95% discharge rate — and protects your retirement. Take the Find Your Path quiz for a recommendation based on your actual numbers.
Browse all Timeshare Exit Companies reviews, or see the full Company Reviews directory.
