What Caught My Eye: Debt Collection complaints dominated on Friday, March 13, 2026, making up 94% of all filings (142 of 150). Most-complained-about: Kriya Capital, LLC (22), ENCORE CAPITAL GROUP INC. (10), Security Credit Services, LLC (6). Most common issue: “Attempts to collect debt not owed” (71 filings). If you’re dealing with any of these companies or issues, ask me directly — I’ve seen most of these situations resolved.
The following debt-related complaints were received by the CFPB on Friday, March 13, 2026. All information is sourced directly from the CFPB Consumer Complaint Database. These are consumer allegations — every company named has the right to respond and contest any characterization. Filing a complaint does not establish wrongdoing.
Student Loans (3)
| Company | Issue | State |
|---|---|---|
| Navient Solutions, LLC. | Struggling to repay your loan: Problem with forgiveness, cancellation, or discharge | OH |
| Experian Information Solutions Inc. | Incorrect information on your report: Information belongs to someone else | GA |
| Navient Solutions, LLC. | Credit monitoring or identity theft protection services: Didn’t receive services that were advertised | SD |
Debt Relief Services (5)
| Company | Type | Issue | State |
|---|---|---|---|
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Credit repair services | Confusing or missing disclosures | TX |
| Experian Information Solutions Inc. | Credit repair services | Confusing or missing disclosures | TX |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Credit repair services | Confusing or missing disclosures | TX |
| Experian Information Solutions Inc. | Credit repair services | Confusing or missing disclosures | TX |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Credit repair services | Confusing or missing disclosures | TX |
Debt Collection (142)
| Company | Issue | State |
|---|---|---|
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt is not yours | NE |
| NRA Group, LLC | Attempts to collect debt not owed: Debt was result of identity theft | MD |
| Security Credit Services, LLC | False statements or representation: Attempted to collect wrong amount | PA |
| Experian Information Solutions Inc. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | MI |
| Kriya Capital, LLC | Attempts to collect debt not owed: Debt is not yours | NJ |
| Kriya Capital, LLC | Attempts to collect debt not owed: Debt is not yours | TN |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | IN |
| Kriya Capital, LLC | Attempts to collect debt not owed: Debt is not yours | MS |
| Diversified Adjustment Service, Inc. | Written notification about debt: Didn’t receive notice of right to dispute | NY |
| Experian Information Solutions Inc. | Attempts to collect debt not owed: Debt is not yours | PA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | VA |
| Experian Information Solutions Inc. | Attempts to collect debt not owed: Debt was result of identity theft | PA |
| ENCORE CAPITAL GROUP INC. | Attempts to collect debt not owed: Debt is not yours | FL |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt is not yours | PA |
| Kriya Capital, LLC | Took or threatened to take negative or legal action: Threatened or suggested your credit would be damaged | MD |
| ENCORE CAPITAL GROUP INC. | Attempts to collect debt not owed: Debt is not yours | FL |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | GA |
| Experian Information Solutions Inc. | Attempts to collect debt not owed: Debt was result of identity theft | TX |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | MI |
| Mandarich Law Group, LLP | Written notification about debt: Didn’t receive notice of right to dispute | IL |
| Kriya Capital, LLC | Attempts to collect debt not owed: Debt is not yours | AZ |
| Security Credit Services, LLC | Attempts to collect debt not owed: Debt is not yours | VA |
| Helvey & Associates, Inc., Warsaw, IN Branch | Written notification about debt: Didn’t receive enough information to verify debt | NC |
| Kriya Capital, LLC | Attempts to collect debt not owed: Debt is not yours | MO |
| Experian Information Solutions Inc. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | CA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | MS |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt is not yours | MA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | False statements or representation: Attempted to collect wrong amount | TX |
| ENCORE CAPITAL GROUP INC. | False statements or representation: Attempted to collect wrong amount | PA |
| ONLINE Information Services, Inc. | Attempts to collect debt not owed: Debt is not yours | LA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | GA |
| Kriya Capital, LLC | Written notification about debt: Didn’t receive enough information to verify debt | MS |
| Helvey & Associates, Inc., Warsaw, IN Branch | False statements or representation: Attempted to collect wrong amount | NC |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | CA |
| Central Portfolio Control Inc. | Written notification about debt: Didn’t receive enough information to verify debt | SC |
| Kriya Capital, LLC | Attempts to collect debt not owed: Debt was result of identity theft | GA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt is not yours | PA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | GA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | SC |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt is not yours | PA |
| Experian Information Solutions Inc. | Took or threatened to take negative or legal action: Threatened or suggested your credit would be damaged | TX |
| Experian Information Solutions Inc. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | CA |
| Kriya Capital, LLC | Took or threatened to take negative or legal action: Threatened or suggested your credit would be damaged | GA |
| DRB-40, LLC | Written notification about debt: Didn’t receive enough information to verify debt | CA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | False statements or representation: Attempted to collect wrong amount | TX |
| Experian Information Solutions Inc. | Attempts to collect debt not owed: Debt was result of identity theft | AZ |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | IN |
| BTH Management | False statements or representation: Attempted to collect wrong amount | VA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | GA |
| Experian Information Solutions Inc. | Attempts to collect debt not owed: Debt is not yours | NE |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt is not yours | LA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | NH |
| ENCORE CAPITAL GROUP INC. | Written notification about debt: Didn’t receive enough information to verify debt | WA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | MD |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | AZ |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt is not yours | PA |
| Kriya Capital, LLC | Attempts to collect debt not owed: Debt was result of identity theft | IL |
| Central Portfolio Control Inc. | Attempts to collect debt not owed: Debt was result of identity theft | AL |
| EQUIFAX, INC. | Attempts to collect debt not owed: Debt was result of identity theft | PA |
| CAINE & WEINER COMPANY, INC. | Took or threatened to take negative or legal action: Threatened or suggested your credit would be damaged | FL |
| ENCORE CAPITAL GROUP INC. | Attempts to collect debt not owed: Debt is not yours | MA |
| Kriya Capital, LLC | Written notification about debt: Didn’t receive enough information to verify debt | OR |
| Kriya Capital, LLC | Took or threatened to take negative or legal action: Threatened or suggested your credit would be damaged | NY |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | GA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | TX |
| NRA Group, LLC | Took or threatened to take negative or legal action: Threatened or suggested your credit would be damaged | GA |
| Experian Information Solutions Inc. | Attempts to collect debt not owed: Debt is not yours | PA |
| NRA Group, LLC | Took or threatened to take negative or legal action: Threatened or suggested your credit would be damaged | GA |
| Kriya Capital, LLC | Attempts to collect debt not owed: Debt was result of identity theft | NV |
| Experian Information Solutions Inc. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | CA |
| HW Holding, Inc | Took or threatened to take negative or legal action: Threatened or suggested your credit would be damaged | VA |
| Kriya Capital, LLC | Took or threatened to take negative or legal action: Threatened or suggested your credit would be damaged | FL |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | CA |
| Credit Systems International, Inc. | Attempts to collect debt not owed: Debt was result of identity theft | AL |
| CAINE & WEINER COMPANY, INC. | Attempts to collect debt not owed: Debt is not yours | FL |
| Experian Information Solutions Inc. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | SC |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | False statements or representation: Attempted to collect wrong amount | TX |
| ENCORE CAPITAL GROUP INC. | False statements or representation: Attempted to collect wrong amount | PA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | TX |
| Kriya Capital, LLC | Attempts to collect debt not owed: Debt is not yours | PA |
| Experian Information Solutions Inc. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | SC |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | CA |
| ENCORE CAPITAL GROUP INC. | Written notification about debt: Didn’t receive enough information to verify debt | WA |
| Security Credit Services, LLC | Written notification about debt: Didn’t receive enough information to verify debt | MS |
| Experian Information Solutions Inc. | Attempts to collect debt not owed: Debt is not yours | PA |
| ENCORE CAPITAL GROUP INC. | Written notification about debt: Didn’t receive enough information to verify debt | CO |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | TX |
| ALLY FINANCIAL INC. | False statements or representation: Attempted to collect wrong amount | MI |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | WI |
| BARCLAYS BANK DELAWARE | Took or threatened to take negative or legal action: Threatened or suggested your credit would be damaged | IN |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | SC |
| Kriya Capital, LLC | False statements or representation: Attempted to collect wrong amount | CA |
| Security Credit Services, LLC | Took or threatened to take negative or legal action: Threatened or suggested your credit would be damaged | CA |
| Kriya Capital, LLC | Attempts to collect debt not owed: Debt is not yours | GA |
| ENCORE CAPITAL GROUP INC. | Written notification about debt: Didn’t receive enough information to verify debt | WA |
| Kriya Capital, LLC | False statements or representation: Attempted to collect wrong amount | TX |
| TekCollect Inc. | False statements or representation: Attempted to collect wrong amount | FL |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | SC |
| Kriya Capital, LLC | Attempts to collect debt not owed: Debt is not yours | AL |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | GA |
| Experian Information Solutions Inc. | Attempts to collect debt not owed: Debt is not yours | PA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | TX |
| Experian Information Solutions Inc. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | MS |
| Experian Information Solutions Inc. | Attempts to collect debt not owed: Debt was result of identity theft | LA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt is not yours | MI |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | TN |
| Security Credit Services, LLC | Took or threatened to take negative or legal action: Threatened or suggested your credit would be damaged | NY |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | MS |
| Experian Information Solutions Inc. | Attempts to collect debt not owed: Debt was result of identity theft | CA |
| ENCORE CAPITAL GROUP INC. | Written notification about debt: Didn’t receive enough information to verify debt | FL |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | AZ |
| Leafy Financial, LLC | Took or threatened to take negative or legal action: Threatened or suggested your credit would be damaged | MS |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | MS |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | GA |
| Kriya Capital, LLC | False statements or representation: Impersonated attorney, law enforcement, or government official | LA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | CA |
| LJ Ross Associates | Attempts to collect debt not owed: Debt is not yours | FL |
| LJ Ross Associates | Attempts to collect debt not owed: Debt is not yours | IL |
| Kriya Capital, LLC | Attempts to collect debt not owed: Debt is not yours | DE |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt is not yours | NJ |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt is not yours | FL |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt is not yours | PA |
| Experian Information Solutions Inc. | Attempts to collect debt not owed: Debt is not yours | CA |
| Experian Information Solutions Inc. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | TX |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Communication tactics: Used obscene, profane, or other abusive language | CA |
| CAINE & WEINER COMPANY, INC. | Written notification about debt: Didn’t receive enough information to verify debt | IN |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt is not yours | CA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt is not yours | TX |
| Kriya Capital, LLC | Attempts to collect debt not owed: Debt is not yours | MS |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | AZ |
| ALLY FINANCIAL INC. | Attempts to collect debt not owed: Debt is not yours | SC |
| Security Credit Services, LLC | Attempts to collect debt not owed: Debt is not yours | AL |
| Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis | Attempts to collect debt not owed: Debt is not yours | SC |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | MD |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | CA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | CA |
| Experian Information Solutions Inc. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | SC |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | TX |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt is not yours | PA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Attempts to collect debt not owed: Debt was result of identity theft | GA |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | Written notification about debt: Notification didn’t disclose it was an attempt to collect a debt | TX |
| Westlake Services, LLC | Took or threatened to take negative or legal action: Threatened or suggested your credit would be damaged | MS |
Source: CFPB Consumer Complaint Database. Complaints are published after the company responds or after 15 calendar days, whichever comes first. This post is generated automatically each weekday from public CFPB data.
Before You Sign Anything: Run any debt relief contract through the free Contract Decoder to spot hidden fees and unfair terms. Check the company’s complaint history with the Scam-O-Meter.
Compare Your Real Options: Most debt relief companies won’t tell you about all your options — especially the ones they can’t profit from. Credit counseling has a 21-27% completion rate. Settlement resolves about 1% of enrolled debts fully. Bankruptcy has a 95% discharge rate — and protects your retirement. Take the Find Your Path quiz for a recommendation based on your actual numbers.
