Date This Problem Happened: September 14, 2011
State You Live in: Ontario, Canada
Race/Ethnicity: Alaska Native
Age Range: 21-35
Total Amount of Fee Paid: $1,400
Company Name: Vortex Debt Group
3280 SUNTREE BLVD, SUITE 101
MRLBOURNE, FLORIDA 32940-7540
Company Telephone Number: 866-558-3503
Website of Company: vortexdebtgroup.com
VORTEX PHONE MY HOME IN DECEMBER 2010, THEY DO DEBT CONSOLIDATION FOR US/CANADUAN CUSTOMERS. SINCE FEBRUARY 2011, I HAVE BEEN ENROLLED AND PAID 240 A MONTH. NEVER CONTACTED ANY OF MY DEBTORS, UNTIL NOW I RECEIVED CALLS FROM DEBTORS. CHASE AND CAPITOL ONE THEY DO NOT ACCEPT VORTEX DEBT CONSOLIDATORS. ON SEPTEMBER 14,2011 I HAVE ADVISED VORTEX TO DISCONTINUE THE PROGRAM, AND I HAVE REQUESTED TO REFUND MY BALANCE , EXCLUDING PROCESSING FEE.. SO FAR NEVER RECEIVED. WHEN I PHONE CUSTOMER SERVICE THEY DISCONNECT ME…
Consumer Action Taken:
PHONR CUSTOMER SERVICE AND ASK FOR THE REFUND, WHICH I HAVE PAID 1400 CAN$, HAVE BEEN ADVISED WILL BE REFUNDED IN 4 WEEKS,
MANY TIME DISCONNECTED.
We sent a letter to the company at the address given by the consumer and asked them to publicly respond to this complaint.
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