Date This Problem Happened: November 9, 2011
State You Live in: Tennessee
Race/Ethnicity: Black or African American
Age Range: 21-35
Total Amount of Fee Paid: $99.49
Company Name: Direct Funds Service
Company Address:
Company Telephone Number: 888-467-4349
Website of Company:
Consumer Statement:
I spoke with a representative, but I never gave them the authorization to take monies out of my account, which resulted in 4 over draft fees in the amount of $35.00 each.
Consumer Action Taken:
I have tried to contact them numerous times, however waiting for a representative has taken almost all day.
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I never even spoke with someone & went to use my debit card @ the pharmacy & it was declined. Called the bank & they said it was a payment to this company that drained my account. I don’t even know how they got my info!!! I will be filing a police report against them.
I am also a victim of the scam. My bank is unwilling to assist me in recovering my money. I am going to file a police report and contact my state attorney general and whom ever else I have to contact in order to get positive results. I think all of us who have been victims of the fraudulent company should join together and file a class action suit.
If you feel you’ve been scammed, consider following this process to get money back.
I am also one of the victims. I caught an unauthorized debit for $30.00 coming out of my checking account. I immediately filed a dispute with my bank for the charges. Appears they’ve been testing my checking account with one, two and three cent debits last week. Phone calls to the number are put on hold and not picked up.