Scam Reporter

Direct Funding Service – 11-22-2011

Consumer Complaint Submission
Written by Consumer

Date This Problem Happened: November 21, 2011

State You Live in: Idaho

Race/Ethnicity: White

Age Range: 21-35

Total Amount of Fee Paid: $0.10

Company Name: Direct Funding Service

Company Address:

Company Telephone Number: 888-475-9335

Website of Company: DirectFundingService.com

Consumer Statement:

This company first sent me a email, only reason I noticed the email is the subject was my checking account number, the email claimed I sighned up for a membership with thier company and they will debit $30 out of my account. I called the numbers provided and told them I did not sign up for anything and they better not touch my account, they said they would cancle my membership.

Then on 11-15-11 they made two debits from my account, first for $0.05 another for $0.01 leaving me with two overdraft fees of $34 each. Thankfully my bank reversed the fees. But these transactions were made under the name iLenderAst (same company) I called the number provided and they denied being the same company that sent me the email but assured me they would cancle my “membership” . Yesterday 11-21-11 there were two more transactions one for $0.01 and $0.03 again overdraft fees. Called the number provided and they admited they were the same company but per my request on the 15th they cancled my membership and they did not debit my account again and that its a banking issue. We are closing our bank account. We have already reported it to the fraud dept of our bank, but because they use different names and different ammounts when debiting the bank cant stop it.

I had enough, I filed a complaint with the FBI yesterday, there is a Internet Crimes division that takes online complaints. All reps I spoke to at Direct Funding have thick middle easter accents, so I am not sure if its a US based buisness. The numbers I have for them are as follows

READ  Direct Funding Source - Consumer Complaint - 10-27-2011 (3)

1-877-786-4120
1-888-467-4349
1-888-475-9335
1-877-546-8509

Consumer Action Taken:

They deny debiting my account, were unhelpful and said the debits were the banks error.

Note:

Sincerly,
Steve

You are not alone. I'm here to help. There is no need to suffer in silence. We can get through this. Tomorrow can be better than today. Don't give up.



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About the author

Consumer

This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.

8 Comments

  • I too was taken for $30.00 from my account, I telephoned the company @ 188-475-9335 on 11/23/2011, and spoke to Mary Parker who is supposed to be the office manager, who was no help at all.  I was told after my determination, that my $30.00 would be deposited back into my account within 3-7 business days. We went back and forth about how and why it was withdrawn, why it will take so many days to be deposited back into my account, they could give no good answer to me, just alot of apologies.  You will when you finally get through be on hold for quite some time. My first time was 1 1/2 hrs no lie,  and then I was disconnected. My second try was 75 min, I had to hang up.  And my third time about 4p.m. was about 20 min. I finally got through. This alone is fraudulent activity.  Hopefully anyone viewing this is just for information, not because you need it.

    Ladyvic Pittsburgh

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