Date This Problem Happened: November 21, 2011
State You Live in: Idaho
Age Range: 21-35
Total Amount of Fee Paid: $0.10
Company Name: Direct Funding Service
Company Telephone Number: 888-475-9335
Website of Company: DirectFundingService.com
This company first sent me a email, only reason I noticed the email is the subject was my checking account number, the email claimed I sighned up for a membership with thier company and they will debit $30 out of my account. I called the numbers provided and told them I did not sign up for anything and they better not touch my account, they said they would cancle my membership.
Then on 11-15-11 they made two debits from my account, first for $0.05 another for $0.01 leaving me with two overdraft fees of $34 each. Thankfully my bank reversed the fees. But these transactions were made under the name iLenderAst (same company) I called the number provided and they denied being the same company that sent me the email but assured me they would cancle my “membership” . Yesterday 11-21-11 there were two more transactions one for $0.01 and $0.03 again overdraft fees. Called the number provided and they admited they were the same company but per my request on the 15th they cancled my membership and they did not debit my account again and that its a banking issue. We are closing our bank account. We have already reported it to the fraud dept of our bank, but because they use different names and different ammounts when debiting the bank cant stop it.
I had enough, I filed a complaint with the FBI yesterday, there is a Internet Crimes division that takes online complaints. All reps I spoke to at Direct Funding have thick middle easter accents, so I am not sure if its a US based buisness. The numbers I have for them are as follows
Consumer Action Taken:
They deny debiting my account, were unhelpful and said the debits were the banks error.
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