Scam Reporter

Guardian Law Group – Consumer Complaint – 1-9-2012

Date This Problem Happened: May 4, 2011

State You Live in: California

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid: $1,567.56

Company Name: Guardian Law Group

Company Address:

8605 Santa Monica Blvd
Suite 99022
Los Angeles, CA 90069

Company Telephone Number: 818-435-2460

Website of Company:

Consumer Statement:

I contracted with this company for debt settlement services on May 4, 2011. I paid them $592.52 monthly as part of the contract. This company, a law group, put money aside in a trust account, but was also charging me 261.26 each month in up-front fees before any debt was settled, in violation of the FTC ban on this practice. In November 2011, I settled my debt in another manner and terminated my contract with this company. They refunded me my trust account money and my November payment, but did not refund me the up-front fees. When I demanded the up-front fees be refunded due to the FTC ban against debt settlement companies charging these fees, I was told by paralegal Justin Wood that the law group was exempt from the FTC ban because the FTC rule did not apply to law firms.

Consumer Action Taken:

I sent a certified letter with a return receipt to the law group on December 12, 2011 demanding they refund me the up-front fees they charged me. The law group received an signed for the letter on December 14, 2011. They have not responded to me since then.


The Myvesta Foundation sent a letter to the company at the address given or found and asked them to publicly respond to this complaint.

Supporting Documentation:

If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

Scam reports are submitted by consumers like you. If you would like to file a scam report, please click here.

If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose

About the author

Steve Rhode

Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.


    • Hi, Steve, this is Brian DeLeon. I filed the complaint yesterday. I suspected the “suite” number might be a post office box, but I’ve never heard of a virtual mailbox. I may have to do further research to find out if they have a street address. 

      • I checked their California business registration and it was cancelled. They are not currently authorized to do business in California as Guardian Law Group, LLC. See attached.

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