Date This Problem Happened: May 4, 2011
State You Live in: California
Age Range: 36-50
Total Amount of Fee Paid: $1,567.56
Company Name: Guardian Law Group
8605 Santa Monica Blvd
Los Angeles, CA 90069
Company Telephone Number: 818-435-2460
Website of Company: guardianlawgroup.net
I contracted with this company for debt settlement services on May 4, 2011. I paid them $592.52 monthly as part of the contract. This company, a law group, put money aside in a trust account, but was also charging me 261.26 each month in up-front fees before any debt was settled, in violation of the FTC ban on this practice. In November 2011, I settled my debt in another manner and terminated my contract with this company. They refunded me my trust account money and my November payment, but did not refund me the up-front fees. When I demanded the up-front fees be refunded due to the FTC ban against debt settlement companies charging these fees, I was told by paralegal Justin Wood that the law group was exempt from the FTC ban because the FTC rule did not apply to law firms.
Consumer Action Taken:
I sent a certified letter with a return receipt to the law group on December 12, 2011 demanding they refund me the up-front fees they charged me. The law group received an signed for the letter on December 14, 2011. They have not responded to me since then.
The Myvesta Foundation sent a letter to the company at the address given or found and asked them to publicly respond to this complaint.
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