AES American Education Services – Consumer Complaint – 2-8-2012

Date This Problem Happened: February 7, 2012

State You Live in: North Carolina

Race/Ethnicity: Black or African American

Age Range: 21-35

Total Amount of Fee Paid:

Company Name: AES American Education Services

Company Address:

PO Box 2461
Harrisburg, Pennsylvania 17105

Company Telephone Number:

Website of Company: aessuccess.org

Consumer Statement:

My loan defaulted after I was finaly able to pay a payment. It defaulted 7days after I paid a payment and spoke with a representative saying if I make four payments, that I qualify for income reduced payments. Now it says I’m in default and humongous fees.

Consumer Action Taken:

I tried to resolve the problem before the default. Now I am waiting for what I can do that it is in default. I was not even told that I could get income reduce payments until November and then denied because AES said I was too far behind.

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