Date This Problem Happened: December 15, 2005
State You Live in: Illinois
Race/Ethnicity: White
Age Range: 36-50
Total Amount of Fee Paid:
Company Name: American Education Services (AES), Xpress Loan Servicing, Student Loan Solutions
Company Address:
P. O. Box 2461
Harrisburg, Pennsylvania 17105-2461
Company Telephone Number: 800-233-0557
Website of Company: aessuccess.org
Consumer Statement:
About 5 years ago, my fiancée, and I consolidated our student loans with Xpress Loan Servicing (formerly Student Loan Solutions). At the time, we didn’t realize that it was illegal to consolidate two peoples’ student loans into one consolidation loan. Since then, we broke off the engagement and then found out that what Xpress Loan did was illegal. We lost the original contract and Xpress Loan refuses to produce a contract. What can be done about this? Do I need to get a lawyer?
Consumer Action Taken:
We’ve requested copies of the contract numerous times.
If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.
If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.
Scam reports are submitted by consumers like you. If you would like to file a scam report, please click here.
If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose
- Second Chance Debt Relief Advocate – Consumer Complaint – August 14, 2023 - August 14, 2023
- Loan Rate Pal – Consumer Complaint – August 14, 2023 - August 14, 2023
- Consumer Debt Legal Group – Consumer Complaint – August 1, 2023 - August 1, 2023
You should go here
http://www.ombudsman.ed.gov/