American Education Services (AES), Xpress Loan Servicing, Student Loan Solutions – Consumer Complaint – 3-12-2012

Date This Problem Happened: December 15, 2005

State You Live in: Illinois

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid:

Company Name: American Education Services (AES), Xpress Loan Servicing, Student Loan Solutions

Company Address:

P. O. Box 2461
Harrisburg, Pennsylvania 17105-2461

Company Telephone Number: 800-233-0557

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Website of Company: aessuccess.org

Consumer Statement:

About 5 years ago, my fiancée, and I consolidated our student loans with Xpress Loan Servicing (formerly Student Loan Solutions). At the time, we didn’t realize that it was illegal to consolidate two peoples’ student loans into one consolidation loan. Since then, we broke off the engagement and then found out that what Xpress Loan did was illegal. We lost the original contract and Xpress Loan refuses to produce a contract. What can be done about this? Do I need to get a lawyer?

Consumer Action Taken:

We’ve requested copies of the contract numerous times.

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